North Carolina Department of Health and Human Services Technographics
North Carolina Department of Health and Human Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by North Carolina Department of Health and Human Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 North Carolina Department of Health and Human Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North Carolina Department of Health and Human Services has purchased the following applications: Cognizant TriZetto QNXT for Core Admin Processing System in 2016, Intuit Mailchimp for Marketing Automation in 2019, IBM Identity Insight for AML, Fraud and Compliance in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North Carolina Department of Health and Human Services is running and its propensity to invest more and deepen its relationship with Cognizant , Intuit , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North Carolina Department of Health and Human Services revenues, which have grown to $5.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North Carolina Department of Health and Human Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
North Carolina Department of Health and Human Services Tech Stack and Enterprise Applications
North Carolina Department of Health and Human Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto QNXT | Core Admin Processing System | ERP Services and Operations | n/a | 2016 | 2016 |
|
North Carolina Department of Health and Human Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2019 | 2019 |
|
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|
|
|
Tag Management | CRM |
|
2021 | 2021 |
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North Carolina Department of Health and Human Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Identity Insight | AML, Fraud and Compliance | TRM | n/a | 2010 | 2011 |
In 2010 North Carolina Department of Health and Human Services implemented IBM Identity Insight for AML, Fraud and Compliance to support State Medicaid fraud detection. The engagement was rolled into production over the following year and focused on outpatient behavioral health claim activity.
The deployment centered on provider identity resolution and analytics-driven detection of suspicious billing patterns, using IBM Identity Insight together with IBM analytics to correlate provider attributes and claim records. Functional capabilities emphasized identity resolution across provider records, anomaly detection in billing sequences, and case generation for investigative review.
Integrations were limited to IBM analytics components as part of the same solution stack, and the operational scope targeted North Carolina Medicaid program integrity workflows for outpatient behavioral health providers. The rollout was executed at the state program level, integrating analytic outputs into investigative processes managed by Medicaid fraud and program integrity teams.
The implementation helped identify roughly $191M in potentially false claims and produced investigations that yielded multimillion dollar recoveries. Investigative case generation and analytics correlation were key governance levers that enabled program integrity teams to pursue high value provider audits and recoveries.
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North Carolina Department of Health and Human Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
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|
|
|
Cloud Storage | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
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Content Delivery Network | IaaS |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at North Carolina Department of Health and Human Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Database Administrator | Non Manager | IT | ||||
| Data Office Director | Director | IT | ||||
| Oracle Database Administrator Team Lead | Manager | IT | ||||
| CTO | CXO | IT |
Apps Being Evaluated by North Carolina Department of Health and Human Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-06 | North Carolina Department of Health and Human Services | Evaluated | Stamps.com | Endicia | Shipping Management | eCommerce |
| 2025-06-06 | North Carolina Department of Health and Human Services | Evaluated | Workday | Workday Recruiting | Applicant Tracking System, Recruiting | HCM |