Grafton, 2460, NSW,
Australia
Clarence Valley Council Technographics
Clarence Valley Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clarence Valley Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Clarence Valley Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clarence Valley Council has purchased the following applications: MEX CMMS for Computerized Maintenance Management (CMMS) in 2015, Pure Chat for Chatbots and Conversational AI in 2023, Granicus OpenCities for Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clarence Valley Council is running and its propensity to invest more and deepen its relationship with Maintenance Experts , TechnologyOne , Pure Chat Inc or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clarence Valley Council revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clarence Valley Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clarence Valley Council Tech Stack and Enterprise Applications
Clarence Valley Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Maintenance Experts | Legacy | MEX CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2015 | 2015 |
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Enterprise Asset Management | ERP Services and Operations |
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2022 | 2022 |
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Government ERP | ERP Services and Operations |
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2022 | 2022 |
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Clarence Valley Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pure Chat Inc | Legacy | Pure Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 Clarence Valley Council implemented Pure Chat on its public website to provide an embedded web chat channel for citizen engagement. The Pure Chat application is deployed as a site-level chat widget and aligns with the Chatbots and Conversational AI category, providing live chat functionality, canned-response templates, visitor session capture, and transcript logging that surface directly on council web pages.
The implementation scope centers on online municipal customer service and citizen enquiries, with the Pure Chat application delivering front-line conversational handling and asynchronous transcript storage for follow up by council staff. Configuration and operational controls are managed through the Pure Chat web console, enabling chat routing, agent availability management, and message history review consistent with Chatbots and Conversational AI operational workflows.
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Clarence Valley Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus OpenCities | Content Management | Content Management | n/a | 2023 | 2023 |
In 2023, Clarence Valley Council deployed Granicus OpenCities as its Content Management solution for the council public website. The Granicus OpenCities implementation provides centralized content authoring and templated page management to support news, event listings, statutory notices, and standard council information, aligning with typical Content Management functional workflows used by local government communications teams.
The deployment reflects a cloud delivered CMS architecture powering the public site, with role based editorial controls, workflow driven approvals, scheduled publishing, and mobile responsive templates to enforce accessibility and consistency across pages. Operational coverage centers on the council website and communications function, with governance oriented around editorial roles and publishing workflows to manage content lifecycle on Granicus OpenCities.
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Enterprise Content Management | Content Management |
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2022 | 2022 |
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Clarence Valley Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2023 | 2023 |
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Clarence Valley Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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Clarence Valley Council PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Clarence Valley Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Clarence Valley Council
Apps Being Evaluated by Clarence Valley Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||