AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

New Directions Aromatics Tech Stack and Enterprise Applications

New Directions Aromatics ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Focus Softnet Legacy Focus 9 ERP Financial ERP Focus Softnet 2022 2022
In 2022, New Directions Aromatics deployed Focus 9 as its operating system to manage high-volume North American order fulfilment, warehousing and integrated supply-chain processes. The Focus 9 deployment positions the solution as the company's ERP Financial backbone for distribution operations, centralizing inventory and order processing workflows across its North American footprint. The implementation leverages warehouse management, core financials and CRM capabilities typical of Focus 9, configured to automate inventory transactions, order picking, shipping processes and customer order lifecycle management. Configurations emphasize WMS driven order orchestration, integrated stock ledger entries and CRM linked order histories to support fulfillment and post sale service. Focus Softnet acted as the implementation partner for the rollout, and the system is described by the vendor as the operating system for warehousing and order management across North America. Operational scope spans distribution, warehouse operations, order management, inventory control, logistics coordination and accounting, aligning transactional workflows with system governance for order to cash and supply-chain reconciliations, and the deployment enabled automation of inventory and order processing as reported in the vendor success story.
New Directions Aromatics ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Focus Softnet Legacy Focus Centra REMS Real Estate Property Management ERP Services and Operations n/a 2019 2019
In 2019, New Directions Aromatics implemented Focus Centra REMS, a Real Estate Property Management application, to automate warehousing, order processing and CRM workflows supporting high-volume North American order fulfilment and to improve supply chain visibility. The implementation targeted distribution operations, aligning inventory control and order processing capabilities with customer relationship workflows to streamline end to end fulfillment and supply chain visibility for the company. Vendor materials cited Focus ERP, Focus WMS and CentraHub CRM and WMS as explicit components used in the overall solution, and Focus Centra REMS was applied within that Centra product family context to extend operational coverage into property management related record keeping and orchestration. Operational scope included warehousing, order processing, sales and supply chain functions, with configuration focused on WMS capabilities, order processing automation and CRM workflow automation to support North American order fulfilment.
New Directions Aromatics Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, New Directions Aromatics implemented Microsoft 365 to support Collaboration across its organization. The deployment established a cloud-hosted Microsoft 365 tenant to provide core productivity and communication services for a 152 employee Canadian distribution company. The Microsoft 365 implementation encompasses standard Collaboration capabilities including Exchange Online for corporate email, SharePoint Online and OneDrive for document management and team content, Microsoft Teams for real-time collaboration, and Office desktop and web applications for productivity. Configurations align with Collaboration workflows such as mailbox provisioning, SharePoint site libraries and metadata, OneDrive user storage, Teams channels and co-authoring to support document lifecycles and team coordination. The company website surfaces Microsoft 365 usage, indicating elements of the public web footprint reference Microsoft 365 services. Operational coverage is centered on corporate functions where collaboration and document exchange are critical, including sales, operations and distribution. Governance is implemented at the tenant level with role based administration and SharePoint information architecture to structure departmental collaboration and access controls. These governance controls support workflow ownership, content classification, and centralized user provisioning within the Microsoft 365 environment.
New Directions Aromatics SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2022 2022
New Directions Aromatics CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
CRM CRM 2022 2023
CRM CRM 2020 2021
Customer Support CRM 2016 2016
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2022 2022
New Directions Aromatics IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at New Directions Aromatics

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by New Directions Aromatics Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New Directions Aromatics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New Directions Aromatics digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD New Directions Aromatics Technographics
New Directions Aromatics is a Distribution organization based in Canada, with around 152 employees and annual revenues of $20.0 million.
New Directions Aromatics operates a diverse technology stack with applications such as Focus 9, Focus Centra REMS and Microsoft 365, covering areas like ERP Financial, Real Estate Property Management and Collaboration.
New Directions Aromatics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Focus Softnet and Microsoft.
New Directions Aromatics recently adopted applications including Zoominfo Platform in 2023, Focus 9 in 2022 and Focus WMS in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New Directions Aromatics’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates New Directions Aromatics’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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