New Jersey Natural Gas Company
1415 Wyckoff Rd,
Wall Township, 07719, NJ,
United States
Wall Township, 07719, NJ,
United States
1 800-221-0051
Utilities
New Jersey Natural Gas Company Technographics
New Jersey Natural Gas Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New Jersey Natural Gas Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 New Jersey Natural Gas Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Jersey Natural Gas Company has purchased the following applications: Hitachi Ventyx Service Suite for Field Service Management in 2006, Microsoft 365 for Collaboration in 2016, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Jersey Natural Gas Company is running and its propensity to invest more and deepen its relationship with Hitachi Vantara , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Jersey Natural Gas Company revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Jersey Natural Gas Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New Jersey Natural Gas Company Tech Stack and Enterprise Applications
New Jersey Natural Gas Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx Service Suite | Field Service Management | ERP Services and Operations | n/a | 2006 | 2006 |
New Jersey Natural Gas Company implemented Hitachi Ventyx Service Suite in 2006 as its Field Service Management platform to support field operations and dispatch workflows. The deployment focused on project management and live dispatching to coordinate utility technicians across the company rather than on centralized workforce analytics.
Hitachi Ventyx Service Suite was configured with a field order dispatching module and a Dispatch application viewport that highlights priority orders as pending orders. Work shifts are modeled in the Ventyx system and work is scheduled against the time associated with those shifts, enabling scheduled and priority work to be managed within the Hitachi Ventyx Service Suite Field Service Management environment.
The Ventyx dispatch environment is integrated with a GPS tool, SageQuest, which the utility Dispatcher uses to identify the closest available technician able to respond to priority orders. NJNG performs most construction through outside contractors and maintains a mixed operational coverage that includes represented and non represented employees, while call center staffing and productivity remain managed separately using spreadsheets and historic call volumes.
Operational governance retained annual workforce planning led by HR and business unit heads to evaluate three year staffing needs, vacancies, retirements, and requested position changes, while formal bottom up studies of optimal personnel counts were not performed. The implementation therefore centralized dispatch and shift scheduling in Hitachi Ventyx Service Suite for Field Service Management, while broader productivity monitoring and formal manpower studies remained limited according to the company notes.
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New Jersey Natural Gas Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, New Jersey Natural Gas Company implemented Microsoft 365 as its core Collaboration platform. The deployment is publicly referenced on the company website, indicating an enterprise adoption of Microsoft 365 for workplace collaboration and content services.
The Microsoft 365 implementation includes standard collaboration modules such as Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for messaging and meetings, OneDrive for Business for file synchronization, and the Office desktop and web application suite. Configuration and tenancy management were organized around cloud-hosted Microsoft 365 services, tenant-level policy controls, and role-based access to support internal and operational users.
Operational coverage centers on corporate communications, document collaboration, and knowledge management across administrative, customer service, and operations teams. Governance activities emphasize information governance and compliance controls alongside user provisioning and workflow standardization to align Microsoft 365 Collaboration with utility operational requirements.
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Collaboration | Collaboration |
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2022 | 2022 |
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New Jersey Natural Gas Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, New Jersey Natural Gas Company implemented DocuSign eSignature as a Digital Signing solution on its public website. DocuSign eSignature is embedded into web based customer flows to capture electronic signatures for account forms and consent capture.
The deployment is structured as an embedded web signing integration, using DocuSign eSignature envelope and embedded signing capabilities to drive document workflows, recipient authentication, and audit trails consistent with Digital Signing functionality. Operational scope is the customer facing website where customers execute service agreements and consent forms, with internal staff managing templates and signature workflows through the DocuSign eSignature interface. Governance centers on template control and audit log retention to maintain signature validity and compliance.
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New Jersey Natural Gas Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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New Jersey Natural Gas Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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New Jersey Natural Gas Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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New Jersey Natural Gas Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at New Jersey Natural Gas Company
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President and Chief Operating Officer | CXO | Operations | |
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Vice President Operations | VP | Operations | |
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CIO | CXO | Finance | |
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Manager, Pressure Measurement & Transmission | Manager | Finance | |
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Vice President - Energy Delivery (Operations & Engineering) | VP | R&D | |
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Director Of Field Operations | Director | Finance | |
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Senior Vice President of Human Resources (HR) | VP | HR | |
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Apps Being Evaluated by New Jersey Natural Gas Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New Jersey Natural Gas Company IT executives and key decision makers. This section highlights New Jersey Natural Gas Company's latest recorded technology evaluations, including Flexnova CaseWorks for EPM on 2024-12-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New Jersey Natural Gas Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-11 | New Jersey Natural Gas Company | Evaluated | Flexnova | Flexnova CaseWorks | EPM | EPM |
FAQ - APPS RUN THE WORLD New Jersey Natural Gas Company Technographics
New Jersey Natural Gas Company is a Utilities organization based in United States,
with around 700 employees and annual revenues of $300.0 million.
New Jersey Natural Gas Company operates a diverse technology stack with applications such as
Hitachi Ventyx Service Suite, Microsoft 365 and DocuSign eSignature,
covering areas like Field Service Management, Collaboration and Digital Signing.
New Jersey Natural Gas Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Hitachi Vantara, Microsoft and DocuSign.
New Jersey Natural Gas Company recently adopted applications including
Slack Connect in 2022, DocuSign eSignature in 2022 and Microsoft Clarity in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New Jersey Natural Gas Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates New Jersey Natural Gas Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New Jersey Natural Gas Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.