New Orleans, 70112, LA,
United States
New Orleans Office of Homeland Security and Emergency Preparedness Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by New Orleans Office of Homeland Security and Emergency Preparedness and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 New Orleans Office of Homeland Security and Emergency Preparedness employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Orleans Office of Homeland Security and Emergency Preparedness has purchased the following applications: Motorola CommandCentral Analytics for Analytics and BI in 2007, Microsoft 365 for Collaboration in 2019, Kentico Xperience CMS for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Orleans Office of Homeland Security and Emergency Preparedness is running and its propensity to invest more and deepen its relationship with Motorola Solutions , Microsoft , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Orleans Office of Homeland Security and Emergency Preparedness revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Orleans Office of Homeland Security and Emergency Preparedness intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Motorola Solutions | Legacy | Motorola CommandCentral Analytics | Analytics and BI | Analytics and BI | n/a | 2007 | 2008 |
In 2007, the New Orleans Office of Homeland Security and Emergency Preparedness deployed Motorola CommandCentral Analytics to support city-level investigative and situational awareness workflows. The deployment emphasized Analytics and BI capabilities to transform raw video feeds into searchable intelligence for law enforcement investigators and command staff.
Motorola CommandCentral Analytics was configured to ingest and index video metadata, enable video analytics query and timeline reconstruction, and surface visual dashboards and reports for event correlation and investigative review. Core functional capabilities implemented included video-based evidence extraction, metadata tagging, timeline playback, and analytics-driven alerts consistent with Analytics and BI operational patterns.
The implementation integrated with Motorola CommandCentral Aware and third-party video management and analytics tools Genetec and BriefCam to consolidate camera feeds and analytic outputs into a unified analytic layer. Operational coverage centered on investigative units, patrol officers, state troopers, and federal agents working on open cases, with the system used as a forensic and live intelligence resource across the New Orleans jurisdiction.
Governance and workflow changes emphasized analyst-led evidence processing and coordinated case support between detectives and multiagency partners, with hands-on use and knowledge transfer occurring during the internship period. Use of Motorola CommandCentral Analytics contributed to generating actionable leads and supporting the resolution of open cases, and it illustrated how timely, accurate intelligence can act as a force multiplier for law enforcement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, the New Orleans Office of Homeland Security and Emergency Preparedness deployed Microsoft 365 to standardize collaboration across the agency. The Microsoft 365 deployment serves Collaboration needs for both public-facing content on the agency website and internal communications for a 150-person local government office.
The implementation centers on core Microsoft 365 workloads, including Exchange Online for agency email, SharePoint Online for intranet and document libraries, OneDrive for individual file storage, and Microsoft Teams for synchronous communication and meetings. The environment is provisioned as a centralized cloud tenant, using identity-based access controls and group assignments to segment access across operational units. Configuration work focused on shared document libraries, team sites, mail-enabled groups, and group-based access controls consistent with Collaboration platform practices.
Operational scope covers administrative, emergency management, and public communications functions, with Microsoft 365 capabilities surfaced on the agency website to support information sharing. Governance emphasizes account provisioning workflows, information classification and records retention enforcement, and administrative role separation to meet public sector compliance requirements. Microsoft 365 provides a unified Collaboration platform for secure messaging, document management, and coordinated incident communication for the New Orleans Office of Homeland Security and Emergency Preparedness.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, New Orleans Office of Homeland Security and Emergency Preparedness implemented Kentico Xperience CMS to manage its public-facing website. Kentico Xperience CMS functions as the agency's Web Content Management platform for publishing emergency preparedness information, public notices, and multimedia resources.
The deployment is centered on the agency website and provides content authoring, page templating, scheduling and approval workflows, a media library, and role based access controls to support editorial governance across communications and operations teams. Configuration emphasizes content lifecycle management, template driven publishing and responsive content delivery consistent with Web Content Management best practices, with operational ownership assigned to the office's communications and IT staff for content updates and governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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