New Orleans, 70112, LA,
United States
New Orleans Police Department Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by New Orleans Police Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 New Orleans Police Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Orleans Police Department has purchased the following applications: Esri Arcgis for Geographic Information System in 2025, Amazon Elastic Load Balancing (ELB) for Content Delivery Network in 2020, SoundThinking ShotSpotter for Physical Security Outsourcing in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Orleans Police Department is running and its propensity to invest more and deepen its relationship with Esri , Amazon Web Services (AWS) , SoundThinking (formerly ShotSpotter) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Orleans Police Department revenues, which have grown to $151.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Orleans Police Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esri | Legacy | Esri Arcgis | Geographic Information System | PLM and Engineering | n/a | 2025 | 2025 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Elastic Load Balancing (ELB) | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
|
Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundThinking (formerly ShotSpotter) | Legacy | SoundThinking ShotSpotter | Physical Security Outsourcing | Physical Security | n/a | 2025 | 2025 |
In 2025, the New Orleans Police Department deployed SoundThinking ShotSpotter in a six month pilot across the 5th District. The 5th District pilot covers Marigny, Bywater, St. Claude, St. Roch and the upper and lower 9th Ward, and uses SoundThinking ShotSpotter as a Physical Security Outsourcing solution to support patrol response and evidence collection.
The implementation centers on an acoustic sensor network installed on rooftops and light poles, acoustic classification and triangulation algorithms, and a 24 hour review center workflow that vets suspected gunshot events before alerts are issued. SoundThinking ShotSpotter provides incident audio playback to officers via an application, automated geolocation of events typically within about 60 seconds according to the vendor, and analytic capabilities intended to establish speed and direction for drive by incidents and precise timelines for gunfire.
Operational integration plans include feeding ShotSpotter alerts into the department Real Time Crime Center so cameras can turn, span and zoom on detected events, and routing verified alerts to first responders to aid evidence collection or render first aid. The deployment sits alongside other NOPD technology use, including routine drone surveillance for large events, and is scoped to tactical patrol, dispatch and Real Time Crime Center operations during the pilot.
Governance for the rollout is a six month, no cost pilot overseen publicly by NOPD leadership, with Superintendent Anne Kirkpatrick supporting expanded sensor to camera linkage and NOPD spokesperson Karen Boudrie confirming pilot parameters. The program is contested citywide, critics argue it can perpetuate heavy handed policing in majority Black and Latino neighborhoods, and investigative reporting has raised quality concerns including an Associated Press review cited in public coverage and a Chicago internal watchdog finding that 9 percent of confirmed alerts led to evidence of a gun related crime. The vendor asserts a 97 percent accuracy rate and faster responder notification, and the pilot will continue under local review and public scrutiny.
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