Milwaukee, 53202, WI,
United States
New Resources Consulting Technographics
New Resources Consulting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New Resources Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 New Resources Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
New Resources Consulting has purchased the following applications: Microsoft 365 for Collaboration in 2018, Zendesk Service for Customer Support in 2019, Adobe ColdFusion for Apps Development in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Resources Consulting is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Resources Consulting revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Resources Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New Resources Consulting Tech Stack and Enterprise Applications
New Resources Consulting Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, New Resources Consulting implemented Microsoft 365 for Collaboration. The deployment is referenced on the company website and was provisioned as a cloud-first Microsoft 365 tenant to support the United States based professional services firm of 160 employees, indicating organization-wide adoption across consulting and back-office teams.
Microsoft 365 implementation emphasizes core Collaboration capabilities, including Exchange Online email, SharePoint Online document management, OneDrive file synchronization, Microsoft Teams collaboration, and Office productivity applications, with Azure Active Directory providing identity and access management. Functional scope centers on internal communications, consultant collaboration, document lifecycle and client deliverable management, and governance controls for mailbox and document access were implemented to align platform configuration with professional services workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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New Resources Consulting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, New Resources Consulting implemented Zendesk Service to centralize Customer Support intake and case management on its public website. Zendesk Service is the primary Customer Support application used to capture client inquiries and route them into structured support workflows.
The deployment is a web-hosted Zendesk Service instance embedded on the company website, consolidating requests through web forms and an on-site support widget into a centralized ticketing queue. Functional capabilities implemented include ticketing, knowledge management for self-service, and conversational channels consistent with Customer Support workflows, supporting agent assignment, priority tagging, and case lifecycle tracking.
Operational coverage focuses on client-facing support teams within the United States professional services organization, integrating customer support with account management and service delivery functions. Governance centers on role-based agent access, defined triage and escalation workflows, and standardized ticket routing and handling procedures to ensure consistent case management.
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New Resources Consulting PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe ColdFusion | Apps Development | PaaS | n/a | 2011 | 2011 |
In 2011, New Resources Consulting implemented Adobe ColdFusion to power dynamic content and server side application logic on its public website. Adobe ColdFusion is used as the core application server, aligning with Apps Development best practices for CFML driven rapid web application delivery and templating. This implementation positions Adobe ColdFusion as the primary Apps Development platform for New Resources Consulting web application needs.
The deployment centers on Adobe ColdFusion application server capabilities, including CFML pages, server side components, session handling, and templating to support database driven site features and form processing. Operational ownership is focused on the company website and the internal IT function, with standard web application lifecycle workflows for code updates and application maintenance. New Resources Consulting Adobe ColdFusion Apps Development supports the business function of website application delivery and external digital engagement.
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New Resources Consulting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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New Resources Consulting CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at New Resources Consulting
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President/CEO/Owner | CXO | Finance | ||||
| VP Management Consulting Group and Manager Services | VP | Operations |
Apps Being Evaluated by New Resources Consulting Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||