NewYork-Presbyterian
NewYork-Presbyterian Technographics
NewYork-Presbyterian Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NewYork-Presbyterian and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 NewYork-Presbyterian employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NewYork-Presbyterian has purchased the following applications: Infor Lawson for ERP Financial in 2019, Workday Benefits for Benefits Administration in 2018, EPIC EHR for Electronic Health Record in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NewYork-Presbyterian is running and its propensity to invest more and deepen its relationship with Infor , Workday , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NewYork-Presbyterian revenues, which have grown to $10.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NewYork-Presbyterian intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NewYork-Presbyterian Tech Stack and Enterprise Applications
NewYork-Presbyterian ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 NewYork-Presbyterian implemented Infor Lawson as an ERP Financial deployment focused on consolidating finance and procurement systems across its institutional finance footprint. The implementation timeline included a platform upgrade from Lawson v9 to Lawson v11, positioning Infor Lawson as the primary ERP Financial application supporting core financial operations.
The Infor Lawson implementation concentrated on finance and procurement modules, including accounts payable, procurement invoice workflows, billing controls, general ledger reconciliation, and executive reporting. Custom reporting solutions and interactive dashboards were designed and configured within Infor Lawson to enhance executive visibility and improve financial accuracy, with configuration work targeting role-based reporting and operational dashboards for finance leadership.
Operational rollout emphasized cross-functional coverage of Finance and HR teams, with more than 200 HR and Finance employees trained to ensure adoption and compliance during the pandemic. The program was coordinated with HR, Finance, and IT leaders to streamline end-to-end workflows, align billing and invoicing processes, and improve billing accuracy through consolidated ERP Financial transaction handling.
Governance and change management included a structured training program, role-based access controls, and process standardization between finance and procurement functions to sustain compliance and operational consistency. The deployment of Infor Lawson delivered improved executive reporting and tighter financial controls as captured by the custom dashboards and reporting solutions implemented.
|
NewYork-Presbyterian HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Conduent Benefits Administration (OEM Mercer Darwin Benefits) | Workday Benefits | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018 NewYork-Presbyterian implemented Workday Benefits as part of a broader Workday HCM deployment. Workday Benefits, in the Benefits Administration category, was configured for an enterprise employer of approximately 50,000 employees to centralize benefits enrollment and eligibility workflows across the health system.
The implementation included design and build activities for benefits configuration alongside Core HCM, drawing on internal HR Technology and Analytics leadership. Functional capabilities implemented in Workday Benefits included enrollment workflows, eligibility rule configuration, calculated fields to support benefits logic, event driven lifecycle processing, and reporting for benefits administration.
Integration architecture leveraged Workday integration tools including EIBs, CCWs and CCBs, with Studio used for more complex interfaces, supporting a portfolio of more than 60 integrations. Data conversion efforts migrated records from Conduent Benefits Administration, OEM Mercer Darwin Benefits, into Workday Benefits, and the deployment established ongoing interfaces between Workday and external vendors as well as internal IT systems.
Operational governance was maintained by NewYork-Presbyterian HRIS and HR Technology teams who performed configuration updates, troubleshooting, and authored specifications for internal IT partners managing Studio integrations. The program emphasized centralized benefits configuration and technical ownership within HR Technology and Analytics to support continuous updates, complex data extraction, and benefits reporting workflows.
|
 |
|
|
Core HR | HCM |
|
2018 | 2018 |
|
|
|
|
|
Employee Self Service | HCM |
|
2021 | 2021 |
|
|
|
|
|
Learning and Development | HCM |
|
2022 | 2022 |
|
|
|
|
|
Payroll Tax Compliance | HCM |
|
2021 | 2021 |
|
|
|
|
|
Payroll | HCM |
|
2022 | 2022 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2023 | 2023 |
|
|
|
|
|
Time and Attendance | HCM |
|
2016 | 2016 |
|
|
|
|
|
Workforce Management | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Management | HCM |
|
2021 | 2021 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2016 | 2016 |
|
NewYork-Presbyterian ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, NewYork-Presbyterian implemented EPIC EHR as its core Electronic Health Record to support inpatient and pharmacy workflows across its New York sites. The EPIC EHR deployment was positioned to centralize clinical documentation and medication management, serving multidisciplinary teams including physicians, nurses, pharmacists, and device specialists.
Configuration focused on clinical medication management capabilities, including prescription review workflows, medication reconciliation across admissions and discharges, and electronic order processing that pharmacists use to validate and prepare medications. The implementation incorporated standard clinical order entry patterns consistent with Electronic Health Record platforms, and pharmacy staff received structured training on EPIC EHR use for sterile compounding, automated medication cabinets, and routine dispensing tasks.
Operational integrations explicitly included interfaces with omnicell medication dispensing systems and medication automatic cabinets, enabling the EPIC EHR to feed order and reconciliation data into pharmacy inventory and distribution workflows. The scope of use described includes on-site pharmacy operations in New York, pharmacist and pharmacist intern training programs, and cross-disciplinary coordination for anticoagulation management and drug interaction surveillance.
Governance emphasized protocol standardization and workflow restructuring, with standardized medication reconciliation protocols and staff training to reduce discrepancies and strengthen continuity of care. Reported outcomes tied to the EPIC EHR implementation include enhanced accuracy and efficiency in order processing and improved continuity of care through standardized reconciliation, as reflected in pharmacy and clinical coordination activities.
|
|
|
|
|
Patient Management | ERP Services and Operations |
|
2022 | 2022 |
|
NewYork-Presbyterian Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
NewYork-Presbyterian Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2016 | 2016 |
|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
NewYork-Presbyterian SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2022 | 2022 |
|
NewYork-Presbyterian CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
NewYork-Presbyterian ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
NewYork-Presbyterian PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
NewYork-Presbyterian IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at NewYork-Presbyterian
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President, Procurement and Strategic Sourcing | VP | Procurement | |
|
|
|
Senior Vice President, Finance | VP | Finance | |
|
|
|
Director, Financial Planning - Projects | Director | Finance | |
|
|
|
Vice President, HR Operations | VP | HR | |
|
|
|
Controller Workforce Applications | Director | IT | |
|
|
|
Group SVP Chief Financial Officer & Treasurer | CXO | Finance | |
|
|
|
Group Senior Vice President, Chief People & Culture Officer | CXO | HR | |
|
|
|
Group Senior VP, Chief Legal Officer and General Counsel | CXO | Legal | |
|
|
|
Vice President and Associate General Counsel | VP | Finance | |
|
|
|
Director Talent Acquisition | Director | HR | |
|
|
|
Vice President-IT & Chief Technology Officer | CXO | IT | |
|
|
|
IT Director, Enterprise Epic, Access & Patient Experience, CRM | Director | IT | |
|
|
|
VP, IT Operations, Strategy, Corporate Applications and Medical Staff Services | VP | IT | |
|
Apps Being Evaluated by NewYork-Presbyterian Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NewYork-Presbyterian IT executives and key decision makers. This section highlights NewYork-Presbyterian's latest recorded technology evaluations, including Workday HCM for Core HR on 2026-01-05, Gallup Q12 for Employee Engagement on 2025-03-10, and JDXpert for Task Management on 2025-02-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NewYork-Presbyterian digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-05 | NewYork-Presbyterian | Evaluated | Workday | Workday HCM | Core HR | HCM |
| 2025-03-10 | NewYork-Presbyterian | Evaluated | Gallup | Gallup Q12 | Employee Engagement | HCM |
| 2025-02-06 | NewYork-Presbyterian | Evaluated | HRTMS | JDXpert | Task Management | HCM |
| 2024-10-16 | NewYork-Presbyterian | Evaluated |
|
|
Applicant Tracking System | HCM |
| 2024-10-16 | NewYork-Presbyterian | Evaluated |
|
|
Application Performance Management | ITSM |
| 2024-06-05 | NewYork-Presbyterian | Evaluated |
|
|
Home Care Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD NewYork-Presbyterian Technographics
NewYork-Presbyterian is a Healthcare organization based in United States,
with around 50000 employees and annual revenues of $10.70 billion.
NewYork-Presbyterian operates a diverse technology stack with applications such as
Infor Lawson, Workday Benefits and EPIC EHR,
covering areas like ERP Financial, Benefits Administration and Electronic Health Record.
NewYork-Presbyterian has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Workday and Epic Systems.
NewYork-Presbyterian recently adopted applications including
Workday Recruiting in 2023, Zendesk Support Ticketing System in 2023 and Workday Learning in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NewYork-Presbyterian’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NewYork-Presbyterian’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NewYork-Presbyterian technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.