
Leeds, LS1 6AE,
United Kingdom
NHS 111 Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NHS 111 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 NHS 111 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NHS 111 has purchased the following applications: Cisco Unified Communications Manager for Audio Video and Web Conferencing in 2020, Cisco Packaged Contact Center Enterprise for Call Center, Customer Experience in 2020, Akamai CDN for Content Delivery Network in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NHS 111 is running and its propensity to invest more and deepen its relationship with Cisco Systems , Infinity Tracking , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NHS 111 revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NHS 111 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Cisco Systems | Legacy | Cisco Unified Communications Manager | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2021 |
|
|
|
Collaboration | Collaboration |
|
2020 | 2021 |
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2015 | 2015 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Cisco Systems | Legacy | Cisco Packaged Contact Center Enterprise | Call Center, Customer Experience | CRM | n/a | 2020 | 2021 |
|
|
|
Call Tracking and Recording | CRM |
|
2021 | 2021 |
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Akamai | Legacy | Akamai CDN | Content Delivery Network | IaaS | n/a | 2018 | 2018 |
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2020 | 2020 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2022 | 2022 |
Professional Services
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Professional Services | Professional Services |
|
2021 | 2021 |
|
|
|
Professional Services | Professional Services |
|
2020 | 2020 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Workforce Management | HCM |
|
2018 | 2019 |
|
|
|
Workforce Management | HCM |
|
2022 | 2022 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Contact Center Manager | Manager | Customer Service | ||||
Customer Contact Centre Manager | Manager | Customer Service | ||||
Customer Experience Partner | Manager | Customer Service | ||||
Head Of Customer Experience | Director | Customer Service | ||||
Customer Care Manager | Manager | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |