Edinburgh, EH1 3DG,
United Kingdom
NHS Scotland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NHS Scotland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140000 NHS Scotland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NHS Scotland has purchased the following applications: Webropol Case Management for Case Management in 2015, Microsoft Power BI for Analytics and BI in 2020, Attend Anywhere for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NHS Scotland is running and its propensity to invest more and deepen its relationship with Webropol , ResNexus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NHS Scotland revenues, which have grown to $21.64 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NHS Scotland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Webropol | Legacy | Webropol Case Management | Case Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, NHS Scotland began a partnership with Webropol that included deployment of Webropol Case Management. The deployment supported large-scale staff engagement surveys across 22 health boards and was used to capture employee experience and HR feedback across Scotland.
Webropol Case Management was configured to handle survey intake and anonymized case handling, providing automated reporting pipelines and role based access for HR and employee experience teams. The implementation applied case routing, status tracking and templated report generation to convert survey responses into structured records and action items.
Operational coverage focused on HR and employee experience functions across the 22 regional health boards, centralizing collection and preserving respondent anonymity for sensitive feedback. Workflows were organized to support recurring survey campaigns and to feed structured outputs into local and national reporting cycles.
Reporting from Webropol Case Management produced anonymous, automated reports that underpinned local action plans and contributed to the annual Health & Social Care Staff Experience report. Governance emphasis was placed on standardized intake workflows and reporting cadence to ensure consistent evidence for HR decision making across health boards.
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Reservation and Booking Management | ERP Services and Operations |
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2009 | 2009 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2021 | 2024 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Attend Anywhere | Legacy | Attend Anywhere | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2018 |
In 2017 NHS Scotland piloted Attend Anywhere to provide video outpatient consultations across health boards, using Attend Anywhere as an Audio Video and Web Conferencing application branded locally as Near Me. The pilot in 2017 led into a national roll out between 2018 and 2020, scaling the platform to support remote clinical care across multiple health boards and outpatient services.
The implementation emphasized core Audio Video and Web Conferencing functional modules, including secure browser-based video consultations, virtual waiting areas, clinician and patient access controls, and appointment workflow support tied to outpatient scheduling processes. Attend Anywhere was configured to operate within clinical appointment workflows and to support clinician-initiated and patient-initiated consultation pathways consistent with remote outpatient care.
Operational coverage extended across Scotland, with deployment across health boards and use in outpatient clinical functions and multiple specialties, reflecting a national service footprint. The platform operated under the Near Me brand in Scotland, which provided a consistent patient facing experience while standardizing clinician user interfaces across sites.
Governance and rollout were coordinated at a national level with phased scaling from pilot sites to a full national service between 2018 and 2020, accompanied by clinician onboarding and adjustments to appointment triage and booking processes to accommodate virtual consultation workflows. Clinical governance focused on embedding video consultation into routine outpatient pathways and ensuring consistent operational procedures across health boards.
Outcomes reported from the program included improved access to care and reduced patient travel across the region, achieved by using Attend Anywhere to deliver remote outpatient consultations. The deployment positioned NHS Scotland to offer distributed video consulting as a standard channel within outpatient clinical services.
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Collaboration | Collaboration |
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2018 | 2018 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Master Data Management | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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