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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Nile Hospital Egypt Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ertaqy Legacy Ertaqy ERP ERP Financial ERP Financial Management n/a 2020 2020
In 2020, Nile Hospital Egypt implemented Ertaqy ERP, an ERP Financial application supporting the hospital finance and operations environment. The hospital website lists the solution as Powered By ERTAQY, and the engagement is understood to cover ERP, operations, and financial processes for Nile Hospital Egypt. The Ertaqy ERP deployment is described in vendor client listings and is inferred to include core financials, patient billing, and inventory and operations modules consistent with ERP Financial functionality. Configuration work likely emphasized chart of accounts alignment, receivables and payables workflows, billing lifecycle configuration for hospital services, and inventory control for clinical and nonclinical supplies. Operational coverage is centered on hospital finance, billing and procurement functions within the Nile Hospital Egypt site, with implementation scope focused on administrative and operational departments. Governance and process changes likely introduced role based access, centralized financial controls, and structured billing and procurement workflows to align clinical operations with financial reporting and inventory reconciliation.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ertaqy Legacy Ertaqy Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Nile Hospital Egypt implemented Ertaqy Chat, a deployment aligned to the Chatbots and Conversational AI category. The vendor Ertaqy is credited on the Nile Hospital website footer, indicating Ertaqy delivered the hospital public website and broader digital patient-facing services for the Hurghada site. The Ertaqy Chat deployment is described by usage signals consistent with Chatbots and Conversational AI, focusing on web-embedded conversational interfaces and CRM-oriented chat workflows. Module usage is inferred to include a web/CMS integration to surface chat on the public site and an integrated chat to CRM capability to capture and route online patient enquiries into patient service workflows. Operational scope centers on customer service and online patient enquiries at Nile Hospital Egypt, with the implementation supporting patient-facing intake and front office communication channels. Governance and operational ownership are oriented toward patient services and front desk intake teams, while the architecture links the public website, CMS elements, and the conversational layer delivered and maintained by Ertaqy.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ertaqy Legacy Ertaqy Business Phone System PBX, VoiP and Phone Systems Collaboration n/a 2020 2020
In 2020, Nile Hospital Egypt implemented Ertaqy Business Phone System to strengthen inbound patient communications at its Hurghada site. The Ertaqy Business Phone System is deployed as a PBX, VoiP and Phone Systems solution to support patient hotlines and outpatient scheduling workflows. The implementation included telephony and contact-center functionality, specifically phone system capabilities, interactive voice response IVR, and call queuing to manage peak inbound volumes. These modules were configured to present IVR menus, queue callers by service type, and route calls to hotline and scheduling agents to streamline first contact resolution. Deployment scope was the Hurghada facility, with operational coverage focused on patient services and outpatient clinic scheduling, enabling a 24/7 service availability model for hotlines. Operational teams impacted include call center agents and outpatient scheduling staff, with system-level queuing and IVR driving work distribution across those teams. Governance work centered on configuring call routing policies and escalation paths for after hours support, alongside a centralized telephony and contact-center configuration that orchestrates IVR and call queuing for the site. The implementation improved inbound call handling and 24/7 service availability for patient hotlines and outpatient scheduling.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2020 2020
Call Tracking and Recording CRM 2020 2020
CRM CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Nile Hospital Egypt
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Nile Hospital Egypt Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Nile Hospital Egypt Technographics

Nile Hospital Egypt is a Healthcare organization based in Egypt, with around 350 employees and annual revenues of $10.0 million.

Nile Hospital Egypt operates a diverse technology stack with applications such as Ertaqy ERP, Ertaqy Chat and Ertaqy Business Phone System, covering areas like ERP Financial, Chatbots and Conversational AI and PBX, VoiP and Phone Systems.

Nile Hospital Egypt has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ertaqy.

Nile Hospital Egypt recently adopted applications including Ertaqy ERP in 2020, Ertaqy Chat in 2020 and Ertaqy Business Phone System in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Nile Hospital Egypt’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Nile Hospital Egypt’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Nile Hospital Egypt technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.