Hurghada, 84511,
Egypt
Nile Hospital Egypt Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Nile Hospital Egypt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Nile Hospital Egypt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nile Hospital Egypt has purchased the following applications: Ertaqy ERP for ERP Financial in 2020, Ertaqy Chat for Chatbots and Conversational AI in 2020, Ertaqy Business Phone System for PBX, VoiP and Phone Systems in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nile Hospital Egypt is running and its propensity to invest more and deepen its relationship with Ertaqy , Leaseweb , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nile Hospital Egypt revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nile Hospital Egypt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ertaqy | Legacy | Ertaqy ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Nile Hospital Egypt implemented Ertaqy ERP, an ERP Financial application supporting the hospital finance and operations environment. The hospital website lists the solution as Powered By ERTAQY, and the engagement is understood to cover ERP, operations, and financial processes for Nile Hospital Egypt.
The Ertaqy ERP deployment is described in vendor client listings and is inferred to include core financials, patient billing, and inventory and operations modules consistent with ERP Financial functionality. Configuration work likely emphasized chart of accounts alignment, receivables and payables workflows, billing lifecycle configuration for hospital services, and inventory control for clinical and nonclinical supplies.
Operational coverage is centered on hospital finance, billing and procurement functions within the Nile Hospital Egypt site, with implementation scope focused on administrative and operational departments. Governance and process changes likely introduced role based access, centralized financial controls, and structured billing and procurement workflows to align clinical operations with financial reporting and inventory reconciliation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ertaqy | Legacy | Ertaqy Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Nile Hospital Egypt implemented Ertaqy Chat, a deployment aligned to the Chatbots and Conversational AI category. The vendor Ertaqy is credited on the Nile Hospital website footer, indicating Ertaqy delivered the hospital public website and broader digital patient-facing services for the Hurghada site.
The Ertaqy Chat deployment is described by usage signals consistent with Chatbots and Conversational AI, focusing on web-embedded conversational interfaces and CRM-oriented chat workflows. Module usage is inferred to include a web/CMS integration to surface chat on the public site and an integrated chat to CRM capability to capture and route online patient enquiries into patient service workflows.
Operational scope centers on customer service and online patient enquiries at Nile Hospital Egypt, with the implementation supporting patient-facing intake and front office communication channels. Governance and operational ownership are oriented toward patient services and front desk intake teams, while the architecture links the public website, CMS elements, and the conversational layer delivered and maintained by Ertaqy.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ertaqy | Legacy | Ertaqy Business Phone System | PBX, VoiP and Phone Systems | Collaboration | n/a | 2020 | 2020 |
In 2020, Nile Hospital Egypt implemented Ertaqy Business Phone System to strengthen inbound patient communications at its Hurghada site. The Ertaqy Business Phone System is deployed as a PBX, VoiP and Phone Systems solution to support patient hotlines and outpatient scheduling workflows.
The implementation included telephony and contact-center functionality, specifically phone system capabilities, interactive voice response IVR, and call queuing to manage peak inbound volumes. These modules were configured to present IVR menus, queue callers by service type, and route calls to hotline and scheduling agents to streamline first contact resolution.
Deployment scope was the Hurghada facility, with operational coverage focused on patient services and outpatient clinic scheduling, enabling a 24/7 service availability model for hotlines. Operational teams impacted include call center agents and outpatient scheduling staff, with system-level queuing and IVR driving work distribution across those teams.
Governance work centered on configuring call routing policies and escalation paths for after hours support, alongside a centralized telephony and contact-center configuration that orchestrates IVR and call queuing for the site. The implementation improved inbound call handling and 24/7 service availability for patient hotlines and outpatient scheduling.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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