Hurghada, 84511,
Egypt
Nile Hospital Egypt Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Nile Hospital Egypt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Nile Hospital Egypt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nile Hospital Egypt has purchased the following applications: Leaseweb iWeb Cloud for Application Hosting and Computing Services in 2015, Ertaqy Contact Center for Call Center in 2020, Ertaqy Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nile Hospital Egypt is running and its propensity to invest more and deepen its relationship with Leaseweb , Ertaqy , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nile Hospital Egypt revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nile Hospital Egypt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Leaseweb | Legacy | Leaseweb iWeb Cloud | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 | ||
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Ertaqy | Legacy | Ertaqy Contact Center | Call Center | CRM | n/a | 2020 | 2020 | In 2020, Nile Hospital Egypt implemented Ertaqy Contact Center. The deployment used Ertaqy Contact Center, a Call Center solution, to power patient contact and customer service workflows for the hospital site in Hurghada, the public website showing a Powered By ERTAQY attribution and ERTAQY listing Nile Hospital among its clients. Implementation signals indicate a customer facing digital contact layer was provisioned to handle inbound patient inquiries and appointment coordination, consistent with Call Center functional terminology such as interactive voice response, automatic call distribution, queue management, contact routing, agent interfaces, and reporting dashboards. These functional capabilities are inferred from the vendor product pages and the site attribution rather than an explicit case study, and they imply configuration of contact workflows and agent desktop configuration to support front office and patient services teams. Operational scope is centered on patient contact and customer service functions at the Hurghada location, with Ertaqy delivering the customer facing solution and the hospital operating agent workflows for appointment and inquiry handling. Publicly available information does not include detailed governance or rollout artifacts, therefore implementation ownership is attributed to Ertaqy for delivery and to Nile Hospital patient services for operational management. | |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Ertaqy | Legacy | Ertaqy Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 | In 2020 Nile Hospital Egypt implemented Ertaqy Chat, a deployment aligned to the Chatbots and Conversational AI category. The vendor Ertaqy is credited on the Nile Hospital website footer, indicating Ertaqy delivered the hospital public website and broader digital patient-facing services for the Hurghada site. The Ertaqy Chat deployment is described by usage signals consistent with Chatbots and Conversational AI, focusing on web-embedded conversational interfaces and CRM-oriented chat workflows. Module usage is inferred to include a web/CMS integration to surface chat on the public site and an integrated chat to CRM capability to capture and route online patient enquiries into patient service workflows. Operational scope centers on customer service and online patient enquiries at Nile Hospital Egypt, with the implementation supporting patient-facing intake and front office communication channels. Governance and operational ownership are oriented toward patient services and front desk intake teams, while the architecture links the public website, CMS elements, and the conversational layer delivered and maintained by Ertaqy. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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PBX, VoiP and Phone Systems | Collaboration |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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