Nine Twenty
193 Bath Street,
Glasgow, G2 4HU,
United Kingdom
Glasgow, G2 4HU,
United Kingdom
44 14 1231-1260
Professional Services
Nine Twenty Technographics
Nine Twenty Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nine Twenty and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Nine Twenty employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nine Twenty has purchased the following applications: Firefish Recruitment for Recruiting in 2020, LiveChat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nine Twenty is running and its propensity to invest more and deepen its relationship with Firefish Software , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nine Twenty revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nine Twenty intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nine Twenty Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Firefish Software | Legacy | Firefish Recruitment | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, Nine Twenty implemented Firefish Recruitment as its Recruiting platform. The deployment targeted the professional services firm in the United Kingdom with roughly 50 employees, focusing on strengthening recruitment operations and aligning hiring activities with marketing outreach.
The engagement concentrated on practical configuration and usage improvements within Firefish Recruitment, with specific attention to reporting tools and the application workflows common to Recruiting systems, including vacancy management, candidate tracking, and dashboard configurations. Work included reviewing and improving reporting artifacts, refining data fields and pipeline stages in Firefish Recruitment Software, and standardising vacancy templates to create consistent candidate routing and visibility for hiring managers.
Operational coverage extended across recruitment and marketing functions, reflecting explicit work on marketing materials and recruitment processes. The scope also encompassed staff training initiatives to improve day to day use of Firefish Recruitment and to embed consistent sourcing and candidate engagement practices across teams.
Governance activities documented and formalised recruitment workflows, established role based access and user responsibilities within the system, and instituted training and documentation to support rollout. The delivery emphasized process alignment between recruitment activities and marketing collateral, and continuous improvement of reporting to inform operational decision making.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Nine Twenty deployed LiveChat on its public website to add real time messaging capabilities. LiveChat was implemented as a Chatbots and Conversational AI solution to support client engagement and business development at the United Kingdom professional services firm with about 50 employees.
Deployment centered on the embedded LiveChat web widget, configured for proactive greetings, canned responses, session transcripts, and routing rules to direct visitors to client facing staff. Configuration emphasized a lightweight setup consistent with a small firm, leveraging conversation templates and visitor context capture to accelerate initial client intake.
Operational ownership was allocated to client services and business development teams who handle real time messaging, follow up workflows, and maintenance of canned reply libraries. The deployment covered the company website and visitor facing channels, with chat transcripts retained for review and continuity of client conversations.
Governance included role based user access, scripted response maintenance, and periodic transcript review to standardize responses and handoffs between sales and delivery. The LiveChat implementation supported core conversational workflows typical of Chatbots and Conversational AI while remaining focused on web based customer engagement rather than enterprise integration.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Nine Twenty deployed Microsoft 365 as its Collaboration platform for the 50-person professional services firm based in the United Kingdom. The Microsoft 365 rollout serves as the central collaboration fabric for client services, marketing, and operations.
Configuration reflects standard Collaboration capabilities, including Exchange Online for corporate email, Microsoft Teams for meetings and persistent chat, SharePoint Online and OneDrive for document management and content sharing, and Microsoft Office applications for desktop and browser productivity. The deployment follows a tenant based cloud architecture with centralized identity and access control consistent with Azure Active Directory driven provisioning, role aligned mailbox and SharePoint site structures, and group based Teams governance.
Public site references indicate Nine Twenty is using Microsoft 365 on their website, which surfaces components of the Microsoft 365 tenant in the company web presence and suggests integration points for content workflows or authentication. Operational coverage is firm wide across departments in the United Kingdom, with governance focused on tenant administration, user lifecycle processes, and content retention and collaboration policies.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
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|
|
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Marketing Analytics | CRM |
|
2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Nine Twenty
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Nine Twenty Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nine Twenty IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nine Twenty digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Nine Twenty Technographics
Nine Twenty is a Professional Services organization based in United Kingdom,
with around 50 employees and annual revenues of $5.0 million.
Nine Twenty operates a diverse technology stack with applications such as
Firefish Recruitment, LiveChat and Microsoft 365,
covering areas like Recruiting, Chatbots and Conversational AI and Collaboration.
Nine Twenty has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Firefish Software, LiveChat, Inc. and Microsoft.
Nine Twenty recently adopted applications including
Hotjar in 2022, Microsoft 365 in 2021 and Firefish Recruitment in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nine Twenty’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nine Twenty’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nine Twenty technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.