NNIT Technographics
NNIT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NNIT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3124 NNIT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NNIT has purchased the following applications: Microsoft 365 for Collaboration in 2016, Microsoft SharePoint for Enterprise Content Management in 2017, Alchemer Survey for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NNIT is running and its propensity to invest more and deepen its relationship with Microsoft , Alchemer , ClickDimensions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NNIT revenues, which have grown to $435.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NNIT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NNIT Tech Stack and Enterprise Applications
NNIT Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, NNIT implemented Microsoft 365 to provide Collaboration capabilities for corporate communications, document management, and end user productivity. The company's website explicitly references use of Microsoft 365, signaling an organizational adoption of Microsoft cloud productivity services.
The Microsoft 365 implementation centers on Collaboration functionality and typically encompasses Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real time collaboration and meetings, OneDrive for Business for personal file synchronization, and Office desktop and web applications for productivity. These functional modules support business functions including internal communications, knowledge management, and project collaboration.
Governance for Microsoft 365 at NNIT is expected to rely on centralized tenant administration and identity management through Azure Active Directory, with role based access controls and policy enforcement to manage information access and compliance across corporate teams. The public site reference does not disclose specific integrations, rollout sequencing, partner involvement, or operational metrics.
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NNIT Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, NNIT implemented Microsoft SharePoint as an Enterprise Content Management solution for its public website. NNIT adopted Microsoft SharePoint to centralize web content management, leveraging core Enterprise Content Management capabilities such as document libraries, web publishing, search indexing and content approval workflows to manage site pages and associated digital assets.
Microsoft SharePoint is used to operate NNIT's public website content lifecycle and governance, with configuration focused on structured publishing and editorial controls for corporate content teams. The implementation emphasizes web-facing content management and site hosting integration with NNIT's website, positioning Microsoft SharePoint as the primary Enterprise Content Management platform for public web content.
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NNIT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alchemer | Legacy | Alchemer Survey | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, NNIT implemented Alchemer Survey to support Customer Experience by embedding customer feedback collection directly on their corporate website. The deployment of Alchemer Survey places the application in the customer-facing digital layer, enabling web-based survey delivery and data capture across client interaction points. NNIT Alchemer Survey is positioned as the primary tool for structured feedback collection linked to online touchpoints and client engagement flows.
The implementation leverages core Alchemer Survey capabilities common to the Customer Experience category, including form and questionnaire design, conditional branching and logic, diverse question types for qualitative and quantitative feedback, and reporting dashboards for response analysis. Configuration emphasis is on web embedding and inline survey widgets that maintain brand experience while capturing session-level feedback. The Alchemer Survey environment is configured to export response sets for downstream analysis and to support iterative survey updates through template management.
Operational scope covers the NNIT website and associated digital client touchpoints, with the system servicing marketing and client services workflows for customer feedback and experience monitoring. Governance is organized around centralized template and questionnaire stewardship, change control for survey content, and role-based access for report consumption and survey administration. Implementation narrative centers on embedding Alchemer Survey into NNIT web channels to institutionalize customer feedback within digital experience operations.
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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NNIT PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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NNIT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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NNIT CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at NNIT
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NNIT Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-18 | NNIT | Evaluated | Dye & Durham | Dye & Durham Unity Practice Management | Legal Practice Management | ERP Services and Operations |
| 2024-10-24 | NNIT | Evaluated | Veeva Systems | Veeva Vault Validation Management | Document Management | Content Management |
| 2024-09-23 | NNIT | Evaluated | SAP | SAP Core Banking | Core Banking | ERP Services and Operations |