Letchworth Garden City, SG6 3JF,
United Kingdom
North Hertfordshire District Council Technographics
North Hertfordshire District Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by North Hertfordshire District Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 North Hertfordshire District Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North Hertfordshire District Council has purchased the following applications: Integra Centros ERP for ERP Financial in 2015, Microsoft 365 for Collaboration in 2021, Granicus govDelivery for Citizen Engagement in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North Hertfordshire District Council is running and its propensity to invest more and deepen its relationship with Capita Integrated Business Solutions , Microsoft , Mitel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North Hertfordshire District Council revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North Hertfordshire District Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
North Hertfordshire District Council Tech Stack and Enterprise Applications
North Hertfordshire District Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Capita Integrated Business Solutions | Legacy | Integra Centros ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 North Hertfordshire District Council implemented Integra Centros ERP from Capita Integrated Business Solutions as its ERP Financial platform. The deployment established a centralized financial application to support the council's finance organization and transactional processing across municipal services. Implementation scope addressed core public sector finance operations for a council of approximately 500 employees, with configuration aligned to statutory accounting and budget control requirements.
Integra Centros ERP was configured to deliver core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, budget management, supplier invoice processing, and financial reporting. The rollout emphasized standardization of the chart of accounts, automated posting workflows, and role based access controls for finance and procurement personnel. Governance rested with council finance process owners who managed configuration, reconciliations, and release cadence to align system controls with municipal financial procedures.
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North Hertfordshire District Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, North Hertfordshire District Council deployed Microsoft 365 as its Collaboration platform. The council is using Microsoft 365 on their website while establishing a cloud-hosted tenant to support document collaboration, email, and unified communications across council functions.
The Microsoft 365 implementation emphasizes core Collaboration modules such as SharePoint Online for intranet and content management, Microsoft Teams for meetings and persistent chat, Exchange Online for council email, and OneDrive for individual file sync and sharing. Tenant-level identity and access capabilities are applied through Azure Active Directory to manage user authentication and conditional access, while Microsoft 365 admin center controls are used to configure external sharing, retention labels, and information governance policies.
Operational coverage spans public-facing website integration and internal council departments, with configuration focused on content delivery, collaborative document workflows, and unified communications. Governance and workflow changes are implemented through tenant policy settings and administrative role separation to control site provisioning, external sharing, and records management. The narrative centers on Microsoft 365, Collaboration, council business functions including communications, records, and service delivery, and on typical platform modules and governance used in a mid-sized local government deployment.
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Collaboration | Collaboration |
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2019 | 2019 |
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North Hertfordshire District Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2018 | 2018 |
In 2018, North Hertfordshire District Council implemented Granicus govDelivery to support citizen communications. The deployment used Granicus govDelivery within their public website as a Citizen Engagement solution for subscriber messaging and notifications.
The implementation focused on core citizen engagement capabilities including subscription management, segmented distribution lists, scheduled email campaigns, and basic delivery analytics. Granicus govDelivery was embedded in the council website to provide opt in subscription centers, topic-based lists, and automated notification workflows consistent with public sector communications best practices.
Operational ownership aligned with corporate communications and customer service functions, with governance centered on editorial approvals, subscriber consent management, and content scheduling. The configuration emphasized web‑embedded subscription forms and managed distribution lists to standardize community outreach and maintain compliance with opt in and unsubscribe processes.
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North Hertfordshire District Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at North Hertfordshire District Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by North Hertfordshire District Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-12 | North Hertfordshire District Council | Evaluated | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | HCM |
| 2025-10-12 | North Hertfordshire District Council | Evaluated | MHR (formerly MidlandHR) | MHR iTrent Payroll | Payroll | HCM |
| 2025-10-12 | North Hertfordshire District Council | Evaluated | MHR (formerly MidlandHR) | MHR iTrent HR | Core HR | HCM |