List of MHR iTrent HR Service Customers
Nottingham, NG11 6LL,
United Kingdom
Since 2010, our global team of researchers has been studying MHR iTrent HR Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MHR iTrent HR Service for HR Service Delivery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MHR iTrent HR Service for HR Service Delivery include: Lloyds Pharmacy, a United Kingdom based Life Sciences organisation with 17000 employees and revenues of $2.16 billion, Leeds City Council, a United Kingdom based Government organisation with 14000 employees and revenues of $750.0 million, Eddie Stobart, a United Kingdom based Distribution organisation with 5000 employees and revenues of $625.0 million, City St George's, University of London, a United Kingdom based Education organisation with 2200 employees and revenues of $361.0 million, NEC Europe, a United Kingdom based Professional Services organisation with 1500 employees and revenues of $350.0 million and many others.
Contact us if you need a completed and verified list of companies using MHR iTrent HR Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MHR iTrent HR Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City St George's, University of London | Education | 2200 | $361M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2021 | n/a |
In 2021, City St George's, University of London deployed MHR iTrent HR Service as its HR Service Delivery platform. The implementation positioned MHR iTrent HR Service as the primary staff-facing HR interface, aligning employee self-service and HR request handling with a consolidated HR Service Delivery model.
Configuration emphasized portal-based access, with the My Workplace system exposed through the university portal and accessible by clicking an icon found on users' desktops. Functional capabilities implemented reflect HR Service Delivery patterns, including employee self-service access to personal HR records, digital case logging and request tracking, and workflow-driven approvals and notifications to manage routine HR interactions.
Operational coverage included central Human Resources alongside professional services and academic staff, using the portal as a single point of access to standardize intake and service workflows. Governance focused on access control and standardized request intake and escalation processes, with the My Workplace portal icon providing a consistent entry into MHR iTrent HR Service for staff service delivery.
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Eddie Stobart | Distribution | 5000 | $625M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2017 | n/a |
In 2017, Eddie Stobart implemented MHR iTrent HR Service to support HR Service Delivery across its HR operations for a workforce of about 5000 employees. The deployment emphasized employee-facing case handling and manager-facing workflows to centralize HR inquiries and streamline record maintenance.
Configuration and functional scope included enabling self service and manager self service modules within MHR iTrent HR Service, managing the HR inbox to resolve employee queries, maintaining up-to-date employee records, and running data cleansing routines. The HR Systems Administrator responsibilities documented during the 2017 to 2018 period included testing new iTrent modules prior to go-live, building and running reports, and analyzing HR data to identify trends and inform HR projects and recommendations.
Integrations and operational coverage incorporated reporting workflows tied into SAP Business Objects for ad hoc and scheduled reporting, supporting HR, people managers, and employee case resolution processes. Governance emphasized module-level testing, staged rollouts of self service capabilities, ongoing data quality controls, and structured reporting to support HR projects and operational recordkeeping.
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Leeds City Council | Government | 14000 | $750M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2022 | n/a |
In 2022, Leeds City Council implemented MHR iTrent HR Service in the HR Service Delivery category to centralize its HR and payroll operations across the authority. After a formal tender and detailed market analysis, the council selected MHR iTrent as its strategic HR and payroll application to support a workforce of 14,000 employees and to provide payroll services for 37,000 people.
The deployment included core HR and payroll modules alongside additional tooling such as onboarding, the pension data service, MCR, e-signatures, interactive payslips, employee self-service, and PowerBI and analytics. Configuration work prioritized handling multiple pension schemes, diverse pay cycles, and varied contract types so the MHR iTrent HR Service could accommodate the council's complex pay and pension rules on a single platform.
The solution was rapidly deployed to all employees in a cost effective, seamless manner, delivering HR Service Delivery capabilities across the council's broad service footprint. The programme leverages MHR's integration relationships with Microsoft and other partners to support connectivity and automated data exchange, including pension data flows and analytics feeds.
Governance and process redesign centered on automating previously manual processes and modernising day to day HR workflows, with employee self-service and interactive payslips used to boost engagement and experience. Leeds City Council and MHR reported improved process efficiencies and greater confidence in integrations, positioning MHR iTrent HR Service as the central platform for ongoing HR and payroll service delivery.
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Life Sciences | 17000 | $2.2B | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2017 | n/a |
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Professional Services | 476 | $47M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2017 | n/a |
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Professional Services | 1500 | $350M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2015 | n/a |
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Government | 600 | $126M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2016 | n/a |
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Government | 2416 | $286M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2016 | n/a |
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Government | 1025 | $259M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2021 | n/a |
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Buyer Intent: Companies Evaluating MHR iTrent HR Service
- North Hertfordshire District Council, a United Kingdom based Government organization with 500 Employees
- Wm Morrison Produce, a United Kingdom based Consumer Packaged Goods company with 2809 Employees
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