Top HR Service Delivery Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the HR Service Delivery software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our HR Service Delivery software market size and forecast assumptions and perhaps the rise and fall of certain HR Service Delivery vendors.
- Top 10 HR Service Delivery software vendors, market share, 2010-to-present, and five-year forecast
- 2010-to-present HR Service Delivery software market by revenue Type (on-prem vs cloud vs AI)
- 2010-to-present HR Service Delivery software market by customer size (revenue, employees, asset)
- 2010-to-present HR Service Delivery software market by industry (21 verticals)
- 2010-to-present HR Service Delivery software market by geography (city, state, country, region)
- 2010-to-present HR Service Delivery software market by channel (direct vs indirect)
- 2010-to-present HR Service Delivery software market by product market share
Some of the HR Service Delivery apps that we have been tracking include: ServiceNow HR, Workday Help, SAP SuccessFactors Employee Central Service Center, UKG PeopleDoc, Oracle Self-Service Human Resources, Zendesk HR Help Desk, Oracle HR Help Desk Cloud Service, SAP SuccessFactors AskHR, MHR iTrent HR Service, HR Acuity Employee Relations, SAP HCM AskHR, Neocase HR, UKG HR Service Delivery, Dovetail HR Case Management, Netchex AskHR AI, BMC Remedy HR Service Management, Applaud HR Case Management, Freshworks HR Service Management, UKG Pro HR Service Delivery, Workpro HR Case management and many others.
| Logo | Vendor | Product | Category | Market | Records |
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ServiceNow | ServiceNow HR | HR Service Delivery | HCM | 383 |
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Workday | Workday Help | HR Service Delivery | HCM | 48 |
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SAP | SAP SuccessFactors Employee Central Service Center | HR Service Delivery | HCM | 28 |
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UKG | UKG PeopleDoc | HR Service Delivery | HCM | 23 |
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Oracle | Oracle Self-Service Human Resources | HR Service Delivery | HCM | 16 |
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Oracle | Oracle HR Help Desk Cloud Service | HR Service Delivery | HCM | 14 |
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Zendesk | Zendesk HR Help Desk | Employee Self Service, HR Service Delivery | HCM | 14 |
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SAP | SAP SuccessFactors AskHR | HR Service Delivery | HCM | 11 |
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MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | HCM | 9 |
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HR Acuity | HR Acuity Employee Relations | Employee Experience, HR Service Delivery, Employee Self Service | HCM | 7 |
Buyer Intent: Companies Evaluating Employee Self Service Apps
- Contus Tech, a India based Professional Services organization with 580 Employees
- Yakov and Partners, a Russia based Professional Services company with 180 Employees
- Dynatrace, a United States based Professional Services organization with 5200 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Contus Tech | Professional Services | 580 | $75M | India | 2025-12-16 | |
| Yakov and Partners | Professional Services | 180 | $30M | Russia | 2025-12-16 | |
| Dynatrace | Professional Services | 5200 | $1.9B | United States | 2025-09-25 | |
| Professional Services | 180 | $30M | India | 2025-06-02 | ||
| Professional Services | 7100 | $971M | France | 2025-05-15 | ||
| Professional Services | 10 | $2M | Singapore | 2025-04-17 | ||
| Professional Services | 750 | $80M | United States | 2025-01-23 |