Grand Rapids, 49546-6744, MI,
United States
Northpointe Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Northpointe Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Northpointe Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northpointe Bank has purchased the following applications: UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2013, Fiserv Premier Bank Platform for Core Banking in 2006, Paradatec AI-Cloud for Intelligent Document Processing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northpointe Bank is running and its propensity to invest more and deepen its relationship with UKG , Fiserv , Sagent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northpointe Bank revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northpointe Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2013 | 2013 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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Workforce Scheduling | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2006 | 2006 |
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Loan Management | ERP Services and Operations |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paradatec | Legacy | Paradatec AI-Cloud | Intelligent Document Processing | Content Management | n/a | 2020 | 2020 |
In 2020 Northpointe Bank implemented Paradatec AI-Cloud as its Intelligent Document Processing solution. The initial implementation framed Paradatec AI-Cloud for enterprise document intake and processing across the bank, aligning with the document-centric needs of a mid-sized financial services firm with approximately 850 employees.
Paradatec AI-Cloud was configured to deliver core Intelligent Document Processing capabilities, including optical character recognition, machine learning based document classification, structured and unstructured data extraction, configurable validation rules, and human in the loop review for exceptions. Configuration emphasized automated validation workflows, role-based review queues, and ongoing model refinement to support high volumes of heterogeneous financial documents.
Operational scope focused on document-driven business functions such as loan operations, mortgage servicing, customer onboarding, and compliance review, where standardized ingestion and data validation workflows are critical. Governance and rollout practices included phased operationalization, defined data quality rules, exception management procedures, and training for operations and compliance personnel to embed the Paradatec AI-Cloud workflows into existing business processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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Customer Experience, CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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