Louisville, 40202, KY,
United States
Norton Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Norton Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18600 Norton Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norton Healthcare has purchased the following applications: Gomo Learning for Learning and Development in 2018, Epic ASAP for Clinical Trial Management in 2013, EPSoft EZFlow for Intelligent Process Automation in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norton Healthcare is running and its propensity to invest more and deepen its relationship with Gomo , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norton Healthcare revenues, which have grown to $3.61 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norton Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gomo | Legacy | Gomo Learning | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018 Norton Healthcare implemented Gomo Learning, a Learning and Development application. The deployment is listed on Gomo Learning's customer pages, confirming enterprise adoption by Norton Healthcare's corporate learning organization.
Gomo Learning was used to provision cloud-based authoring and multi-device course delivery capabilities, enabling creation of responsive e-learning, centralized content libraries, and publishing to common e-learning standards. The implementation emphasized content packaging and version control to support routine course updates and regulatory training content.
The deployment aligned with typical Learning and Development operational needs, including LMS connectivity and single sign-on options to streamline enrollment and access for staff. Functional coverage focused on clinical education, compliance training, and workforce onboarding, with content workflows designed for cross-departmental use across Norton Healthcare.
Governance centered on centralized authoring workflows and content lifecycle management under the enterprise learning team, supporting iterative content release and compliance review cycles. Gomo Learning served as the application platform for Norton Healthcare Learning and Development, enabling standardized course production and multi-device distribution across the organization.
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Workforce Management | HCM |
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2009 | 2009 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Norton Healthcare implemented Epic ASAP. The Epic ASAP implementation in 2013 was provisioned under the Clinical Trial Management category to support ambulatory and urgent care clinical workflows across 225 physician practices.
Operational scope included urgent care sites and ambulatory clinics, with training and go live coordination for physicians, specialists, nurse practitioners, physician assistants, nurses, medical assistants, lab technicians, and medical technologists. Norton Healthcare supervised end user readiness training of more than 1000 staff as part of the rollout, with classroom and role-based instruction aligned to clinical workflows and urgent care throughput.
Configuration work centered on an MST build training environment and curriculum development, with Epic ASAP configured alongside explicit Epic modalities. Modalities implemented during the program included Beacon, Kaleidoscope, Stork, ASAP for Urgent Care, Cadence, ADT, Prelude, and PB, indicating integrated clinical documentation, specialty support, scheduling, and registration capabilities were addressed in the build.
Integrations were executed across Epic modules to align patient access and clinical workflows, connecting Epic ASAP to Cadence for scheduling, ADT and Prelude for registration and patient movement, and specialty modules such as Beacon and Stork for oncology and perinatal workflows. Governance emphasized centralized curriculum ownership, instructor-led classroom training, and an MST staging environment for upgrades and training, with training and upgrade activities occurring January 2012 to June 2013 to sequence rollouts and validate role-based competencies across ambulatory operations.
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2013 |
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Electronic Health Record | ERP Services and Operations |
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2013 | 2013 |
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Electronic Health Record | ERP Services and Operations |
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2013 | 2013 |
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Healthcare ERP | ERP Services and Operations |
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2013 | 2013 |
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Healthcare ERP | ERP Services and Operations |
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2013 | 2013 |
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Healthcare ERP | ERP Services and Operations |
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2013 | 2013 |
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Healthcare ERP | ERP Services and Operations |
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2013 | 2013 |
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Patient Management | ERP Services and Operations |
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2019 | 2019 |
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Patient Management | ERP Services and Operations |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EPSoft Technologies | Legacy | EPSoft EZFlow | Intelligent Process Automation | AI-Powered Application | n/a | 2022 | 2023 |
In 2022, Norton Healthcare implemented EPSoft EZFlow as an Intelligent Process Automation platform in the United States. Norton Healthcare is listed among sample customers for EPSoft EZFlow and is presumed to be using the platform for healthcare process automation and patient and administrative workflow improvements.
EPSoft EZFlow deployment is described in terms aligned with the Intelligent Process Automation category, with inferred usage of process intelligence, orchestration, and robotic process automation modules. Configuration likely emphasizes document capture and classification, rules based routing, process discovery for variant analysis, and orchestration of automated tasks to reduce manual handoffs within healthcare workflows.
Operational coverage is centered on clinical and administrative workflows, including patient intake, prior authorizations, billing adjudication, and administrative routing across hospital and ambulatory departments. Integrations are expected at the system class level with core clinical and administrative systems such as electronic health records, scheduling, and revenue cycle platforms to enable structured data extraction and automated routing of work items.
Governance and rollout are presumed to include establishment of process owners, exception handling procedures, and change control for automated workflows to ensure auditability and compliance. The EPSoft EZFlow implementation at Norton Healthcare is positioned to support centralized automation standards and phased expansion across sites in the United States, with an emphasis on reinforcing process governance and operational consistency.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Event Management | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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