Npower Business Solutions
Westwood Way, Westwood Business Park,
Coventry, CV4 8LG,
United Kingdom
Coventry, CV4 8LG,
United Kingdom
44 80 8501-5699
Utilities
Npower Business Solutions Technographics
Npower Business Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Npower Business Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1138 Npower Business Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Npower Business Solutions has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, HubSpot CMS for Web Content Management in 2021, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Npower Business Solutions is running and its propensity to invest more and deepen its relationship with Google , HubSpot , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Npower Business Solutions revenues, which have grown to $1.44 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Npower Business Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Npower Business Solutions Tech Stack and Enterprise Applications
Npower Business Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Npower Business Solutions deployed Google Workspace (Formerly Google G-Suite) to provide cloud Collaboration capabilities across its United Kingdom operations. Google Workspace (Formerly Google G-Suite) supports core business functions, delivering email, calendaring, real-time document collaboration, cloud file storage, team chat, and video meetings for business users.
The deployment is a cloud-hosted SaaS architecture managed under the company domain, leveraging Google Workspace application services such as Gmail, Drive, Docs, Sheets, Slides, Calendar, Meet, and Chat to enable cross-functional collaboration. Configuration and administration are organized around tenant-level controls with user provisioning, organizational units, group-based access, and policy enforcement typical of Google Workspace implementations.
Operational governance is centralized through the Google Admin console to manage identity and access policies, user lifecycle, device and browser controls, and organizational unit structures aligned to departments. Npower Business Solutions, Google Workspace (Formerly Google G-Suite), Collaboration, and IT and business teams are linked through these administrative and workflow controls to support secure, company-wide collaboration.
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Npower Business Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Npower Business Solutions deployed HubSpot CMS on its public website. The HubSpot CMS implementation addresses Web Content Management needs for the company, and Npower Business Solutions HubSpot CMS Web Content Management supports marketing and digital communications functions across the organization.
The deployment leverages standard HubSpot CMS capabilities including the drag and drop content editor, reusable templates and modules, responsive page templates, blog and landing page management, forms and call to action components, asset management, and built-in SEO tooling. Configuration emphasizes content staging and publishing workflows to manage authoring, review, and release of site pages.
Operational ownership is centered on the marketing and web operations teams, with role based permissions and editorial workflows implemented to control content lifecycle and approvals. The implementation is hosted on the company website and is structured to centralize page templates, content reuse, and taxonomy management within HubSpot CMS to reduce reliance on bespoke front end development.
Governance focuses on editorial control, URL and taxonomy consistency, and scheduled publishing processes to enforce marketing content standards. HubSpot CMS is used as the primary Web Content Management platform for Npower Business Solutions, enabling marketing teams to manage site content and digital communications without introducing external integration complexity.
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Npower Business Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Npower Business Solutions implemented Hotjar for Customer Experience on its public website to capture qualitative user interactions and on-page behavior. The deployment used a client-side Hotjar script embedded into customer-facing pages, positioning Hotjar as the primary on-site behavioral analytics tool for web UX instrumentation.
The Hotjar implementation leverages core Hotjar capabilities such as session recordings, heatmaps, feedback widgets, and on-site surveys to collect qualitative insights and inform page-level optimization. Hotjar data is used to surface friction points, support usability analysis, and enrich conversion funnel troubleshooting for the digital channel.
Npower Business Solutions Hotjar Customer Experience is oriented toward web and digital experience teams, supporting functions in product, UX, marketing, and customer service. Data collection and use are governed at the website level, operating within site privacy controls and cookie consent flows while centralizing user behavior signals for ongoing experience management.
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Marketing Automation | CRM |
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2021 | 2021 |
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Npower Business Solutions EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2017 |
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Npower Business Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Npower Business Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Npower Business Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Npower Business Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Npower Business Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Npower Business Solutions Technographics
Npower Business Solutions is a Utilities organization based in United Kingdom,
with around 1138 employees and annual revenues of $1.44 billion.
Npower Business Solutions operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), HubSpot CMS and Hotjar,
covering areas like Collaboration, Web Content Management and Customer Experience.
Npower Business Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, HubSpot and Contentsquare.
Npower Business Solutions recently adopted applications including
Cloudflare CDN in 2022, Google Workspace (Formerly Google G-Suite) in 2021 and HubSpot CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Npower Business Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Npower Business Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Npower Business Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.