Sydney, 2150, NSW,
Australia
NSW Public Works Technographics
NSW Public Works Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Public Works and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 NSW Public Works employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSW Public Works has purchased the following applications: Hotjar for Customer Experience in 2025, Microsoft Pmo365 for Project Portfolio Management in 2023, JavaScript for Apps Development in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Public Works is running and its propensity to invest more and deepen its relationship with Contentsquare , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSW Public Works revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Public Works intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NSW Public Works Tech Stack and Enterprise Applications
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Pmo365 | Project Portfolio Management | PPM | n/a | 2023 | 2023 |
In 2023, NSW Public Works implemented Microsoft Pmo365 as its central Project Portfolio Management platform to resolve inconsistent processes, reporting and tools across Public Works Advisory portfolios. The deployment was scoped to support a $10 billion annual portfolio, more than 1,500+ projects under management, roughly 500+ staff and 17 locations, positioning Microsoft Pmo365 as the organisation wide single source of truth for project delivery and portfolio oversight.
The implementation configured Microsoft Pmo365 to expose core PPM capabilities including portfolio visibility, automated governance workflows, scheduling and resource orchestration, and configurable reporting. The solution leveraged Microsoft PowerApps to introduce purpose built PPM applications, Microsoft Project for scheduling capabilities, SharePoint for document management, Power BI for real time dashboards and Microsoft Dataverse with Power Automate to orchestrate integrations and data flows. The platform was released iteratively, guided by user feedback, and accompanied by targeted training and supplementary resources to drive adoption and usability for directors and on the ground project managers alike.
Integrations were implemented with PWA business systems to consolidate project financials and operational data, including a direct connection to PWA’s pre existing instance of SAP to bring financial information into the Project Portfolio Management environment. Microsoft Pmo365 was configured to ingest and unify data from multiple sources, supporting end to end project lifecycle workflows from proposal through completion and enabling consolidated portfolio level reporting for stakeholders across project management, contracts, procurement, asset management and finance functions.
Governance was restructured by centralising and automating project controls within Microsoft Pmo365, formalising a single platform for quality control, compliance tracking and performance dashboards. The subscription based delivery and iterative release approach addressed prior change fatigue, enabling gradual funding and incremental feature rollout to reduce adoption risk. Reported outcomes in the engagement included significant time savings for project managers, enhanced reporting and insight at multiple levels, improved project quality control and growing user adoption driven by fit for purpose configuration and ongoing user led enhancements.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | JavaScript | Apps Development | PaaS | n/a | 2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at NSW Public Works
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NSW Public Works Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||