Sydney, 2127, NSW,
Australia
NSW Rural Fire Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Rural Fire Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1447 NSW Rural Fire Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSW Rural Fire Service has purchased the following applications: PageUp ATS for Applicant Tracking System in 2018, Poly RealPresence for Audio Video and Web Conferencing in 2014, ServiceNow Customer Service Management for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Rural Fire Service is running and its propensity to invest more and deepen its relationship with PageUp , SAP , Poly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSW Rural Fire Service revenues, which have grown to $468.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Rural Fire Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Oracle Taleo Cloud Service | PageUp ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
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|
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Core HR | HCM |
|
2012 | 2014 |
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Payroll | HCM |
|
2012 | 2014 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Poly | Legacy | Poly RealPresence | Audio Video and Web Conferencing | Collaboration | n/a | 2014 | 2014 |
In 2014, NSW Rural Fire Service implemented Poly RealPresence to provide 24/7 video collaboration across 900 staff and more than 70,000 volunteers for emergency planning, response and training in New South Wales. The deployment was an Audio Video and Web Conferencing initiative focused on continuous operational availability for incident command and volunteer coordination during emergencies.
The implementation leveraged Poly RealPresence with inferred use of RealPresence One subscription cloud capabilities to centralize meeting orchestration, scheduling, multimedia recording for training, and multi‑endpoint connectivity across room systems, desktop clients and mobile devices. Functional workflows emphasized real-time coordination, remote incident briefings, and distributed training delivery consistent with Audio Video and Web Conferencing capabilities.
Operational coverage spanned emergency management, training units and field coordination across the state, with IT operating a centralized collaboration service and runbook driven availability for 24/7 use. Governance introduced structured scheduling and access processes for volunteers and staff, and the program explicitly improved real-time coordination, reduced travel time and costs, and increased disaster-recovery resilience for NSW Rural Fire Service.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Customer Service Management | Customer Support | CRM | n/a | 2022 | 2022 |
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Tag Management | CRM |
|
2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Apps Development | PaaS |
|
2022 | 2022 |
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Apps Development | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||