Reston, 20191, VA,
United States
NterOne Technographics
NterOne Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NterOne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 NterOne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NterOne has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Cisco Collaboration for Audio Video and Web Conferencing in 2015, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NterOne is running and its propensity to invest more and deepen its relationship with Ruby , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NterOne revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NterOne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NterOne Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, NterOne implemented Ruby Live Chat on its public website. Ruby Live Chat functions as the firm's Chatbots and Conversational AI solution to handle inbound client inquiries and web-based lead capture for the professional services business.
The deployment emphasizes real-time web chat with agent-assisted conversations, automated initial messaging to qualify visitors, canned responses, and session transcript capture. Functional workflows implemented include presence-aware routing to available agents, persistent chat history for client follow-up, and basic conversation automation consistent with Chatbots and Conversational AI capabilities.
Operational coverage is focused on the public-facing website and supports customer-facing functions in sales and client support across NterOne's United States operations. Governance and operational controls center on shared inbox workflows, role-based agent access, and retention of chat session records to support ongoing client engagement and follow-up using Ruby Live Chat.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Collaboration | Audio Video and Web Conferencing | Collaboration | n/a | 2015 | 2015 |
In 2015, NterOne implemented Cisco Collaboration in the Audio Video and Web Conferencing category. The deployment combined Cisco video conferencing with an existing NterOne solution to provision larger customer conference rooms and introduce studio-grade media capabilities for client-facing activities.
The Cisco Collaboration implementation focused on room-based video endpoints and meeting orchestration, integrating multi-party video and room control capabilities typical of Audio Video and Web Conferencing solutions. Cisco Collaboration was configured to support dedicated customer conference room setups and to deliver green-screen enabled production workflows, extending standard conferencing functionality into training and media presentation use cases.
Integration scope explicitly included the NterOne solution and the Cisco video conferencing stack, creating contiguous workflows between client engagement spaces and training production. Operational coverage centered on customer conference rooms and client training programs, impacting delivery and training functions within NterOne rather than back-office systems.
The rollout delivered new green-screen technology for enhanced client training and larger conference room configurations, providing NterOne with studio-capable meeting rooms and expanded customer engagement formats. Governance and process changes emphasized operational alignment between audiovisual operations and client-facing delivery teams to support ongoing production and room management.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, NterOne implemented Amazon EC2 to host its website. Amazon EC2 is used within Application Hosting and Computing Services to deliver virtual compute capacity, OS-level hosting, and instance lifecycle management for the company web presence.
For a 50-employee professional services firm this EC2 deployment is focused on web application hosting and lightweight application compute that support marketing and client engagement functions. Operational coverage is limited to the public website based on available signals, with standard tasks such as instance provisioning, patching, and monitoring evident in the implementation model, and governance and operations managed by an internal IT or small operations team using account level access controls and instance management practices aligned to Application Hosting and Computing Services.
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at NterOne
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NterOne Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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