Chicago, 60606, IL,
United States
Nuveen, a TIAA company Technographics
Nuveen, a TIAA company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nuveen, a TIAA company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Nuveen, a TIAA company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nuveen, a TIAA company has purchased the following applications: SAP Concur Expense for Expense Management in 2018, RealPage YieldStar for Real Estate Property Management in 2010, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nuveen, a TIAA company is running and its propensity to invest more and deepen its relationship with SAP , RealPage , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nuveen, a TIAA company revenues, which have grown to $520.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nuveen, a TIAA company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nuveen, a TIAA company Tech Stack and Enterprise Applications
Nuveen, a TIAA company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2018 | 2018 |
In 2018, Nuveen, a TIAA company implemented SAP Concur Expense for Expense Management within its TIAA/Nuveen Real Estate Washington, DC office to formalize travel and expense workflows used by directors and analysts. The deployment supported coordination of domestic and international travel arrangements and centralized expense report capture for a small office population estimated at roughly 20 employees, while TIAA/Nuveen Real Estate maintains over 600 real estate staff across more than 25 cities worldwide.
SAP Concur Expense was configured to capture itemized travel expenses, including hotel, airfare, car rentals, parking, and meals, and to produce structured expense reports for review and submission. Functional capabilities emphasized expense report creation and submission, travel expense itemization aligned with Concur Travel usage, and administrative preparation of reports for finance review, reflecting typical Expense Management workflows such as policy enforcement and receipt-level detail capture.
The implementation used SAP Concur Expense as a centralized expense management platform, consistent with cloud hosted SaaS deployment patterns for the category, enabling standardized processing and a single source of expense records for the Washington, DC office. Operational coverage focused on administrative staff, travel coordinators, directors, and analysts, with expense report outputs routed into the accounting department payment workflows for settlement.
Governance emphasized administrative review and accuracy checks prior to accounting submission, with on-boarding processes for new employees that included provisioning of business credit cards and required software access to support expense filing. The rollout integrated everyday operational tasks such as travel booking, receipt itemization, and submission controls into existing finance and administrative processes without reference to a named prior platform.
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Nuveen, a TIAA company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RealPage | Legacy | RealPage YieldStar | Real Estate Property Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Nuveen, a TIAA company implemented RealPage YieldStar within its Real Estate Property Management stack as part of a broader infrastructure transformation. The deployment targeted revenue and pricing management for approximately 16,000 units and supported budgeting and forecasting processes for more than 300 properties, aligning RealPage YieldStar with enterprise asset management objectives under the Global Real Estate and Alternative Investments organization.
RealPage YieldStar was configured to deliver core revenue management and yield optimization capabilities, including rent roll analytics, portfolio performance reporting, and scenario-based budgeting and forecasting workflows. The implementation was aligned with automated CAM recovery calculations and centralized lease administration, and it was used to instrument regular business performance reports and fund management reporting for asset managers.
The RealPage YieldStar implementation was integrated into the estate application ecosystem alongside Yardi Voyager 7S and RENT Café, enabling transactional property and tenant data exchange, and it was connected to SharePoint-powered workflow automation for acquisition, disposition and lease pipelines, asset business plans, and debt surveillance. Operational coverage spanned Financial Operations, Property Management, Asset Management, Risk Management and Portfolio Management functions, supporting reporting needs for executive leadership and investment committees.
Governance included strengthened property data governance, centralized financial operations and a dedicated Financial Operations team exceeding 30 staff, plus standardized surveillance and exposure analysis reporting. As part of the larger $40 million transformation program that included RealPage YieldStar, the organization reported enhanced scalability that supported significant capital-raising activities and documented insurance premium savings of $16 million over multiple renewals.
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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Nuveen, a TIAA company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Nuveen, a TIAA company, implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website to provide a real time customer messaging layer. The deployment is classified under Chatbots and Conversational AI and is delivered through Salesforce platform tooling embedded in the site.
The implementation uses an embedded web chat widget, real time messaging, session handling, and chat transcript capture as core functional capabilities. Salesforce Chat (formerly Salesforce Live Agent) was configured to route sessions into an agent workspace using queue or skills-based routing, and to capture contextual data to support case creation and follow-up workflows.
Operational scope is concentrated on the public web channel, supporting customer service and digital engagement functions across Nuveen’s online presence. Governance centers on chat routing rules, session logging, operating hour controls, agent console workflows, and transcript retention policies consistent with financial services operational controls.
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Nuveen, a TIAA company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2019 | 2019 |
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Nuveen, a TIAA company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Nuveen, a TIAA company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Nuveen, a TIAA company EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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Nuveen, a TIAA company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Nuveen, a TIAA company Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2021 | 2021 |
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Nuveen, a TIAA company TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2007 | 2007 |
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Risk Management | TRM |
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2008 | 2008 |
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Nuveen, a TIAA company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Nuveen, a TIAA company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Nuveen, a TIAA company Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Nuveen, a TIAA company
Apps Being Evaluated by Nuveen, a TIAA company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-18 | Nuveen, a TIAA company | Evaluated | Yardi | Yardi CTI (ex ARGUS Property Management) | Real Estate Property Management | ERP Services and Operations |
| 2026-02-23 | Nuveen, a TIAA company | Evaluated | FE fundinfo | FE fundinfo publiFund | Asset and Wealth Management | Investment Management |
| 2025-07-09 | Nuveen, a TIAA company | Evaluated | Grupo Shebel (Prinex) | Prinex Real Estate Software | Real Estate Property Management | ERP Services and Operations |
| 2025-05-29 | Nuveen, a TIAA company | Evaluated |
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Document Management | Content Management |