AI Buyer Insights:

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

Hartwell Automotive Group Tech Stack and Enterprise Applications

Hartwell Automotive Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BambooHR Legacy BambooHR ATS Applicant Tracking System HCM n/a 2020 2020
Core HR HCM 2020 2020
Payroll HCM 2020 2020
Hartwell Automotive Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2019 2019
In 2019, Oakhill Group implemented Zendesk Service for Customer Support on its website, deploying Zendesk Service as the central cloud SaaS platform to capture and manage inbound customer inquiries. The implementation focused on embedding the Zendesk web widget and web forms to route requests into a centralized ticketing queue, enabling unified handling of customer contact originating from the company website. The deployment architecture used SaaS hosted agent workspaces and centralized ticket storage to provide a single pane of glass for support agents. Functional configuration emphasized core Customer Support capabilities including ticketing workflows, agent workspaces, a knowledge base for self service, automated routing rules, and configured service level agreements to standardize prioritization. The Zendesk Service setup included macros and ticket fields for consistent issue categorization, automation to assign and escalate tickets, and published help center content to reduce repeat inquiries. These modules were configured to align with typical support processes for a construction and real estate services firm. Integrations were realized through direct website embedding of Zendesk Service to capture chat and form submissions, and inbound email channeling into the same ticket system to consolidate omni channel contact. Operational coverage targeted customer facing support functions, with governance defined around ticket ownership, escalation paths, macro maintenance, and periodic review of knowledge content and SLA configurations. The narrative documents Oakhill Group Zendesk Service Customer Support as the centralized system of record for external customer interactions on the company website.
Marketing Automation CRM 2019 2019
Hartwell Automotive Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Elastic Email Legacy Elastic Email API Transactional Email PaaS n/a 2022 2022
In 2022, Oakhill Group implemented Elastic Email API to handle website transactional messaging. The Elastic Email API was deployed in the Transactional Email category to support site triggered customer communications from their public website in the United Kingdom. Implementation focused on API based sending, centralized template management, and event webhook ingestion to surface delivery, bounce, and engagement events for downstream processing. Functional capabilities implemented align with Transactional Email workflows, including automated confirmations, alerts, and contact form responses initiated by the website. Elastic Email API is configured to manage suppression lists and handle volumes of transactional traffic typical for property and client communications. Architecturally the integration is embedded in the website codebase, with server side API calls orchestrating message generation and webhooks routed back to application endpoints for monitoring and reconciliation. Operational coverage is concentrated on customer facing web workflows and communications used by marketing and operations teams within Oakhill Group. Governance is exercised through centralized template control and delivery event monitoring to maintain message consistency and deliverability.
Hartwell Automotive Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
Hartwell Automotive Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Hartwell Automotive Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hartwell Automotive Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hartwell Automotive Group IT executives and key decision makers. This section highlights Hartwell Automotive Group's latest recorded technology evaluations, including Tekion Automotive Retail Cloud for Dealership Management on 2026-06-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hartwell Automotive Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-06-09 Hartwell Automotive Group Evaluated Tekion Corp Tekion Automotive Retail Cloud Dealership Management ERP Services and Operations
FAQ - APPS RUN THE WORLD Hartwell Automotive Group Technographics
Hartwell Automotive Group is a Automotive organization based in United Kingdom, with around 563 employees and annual revenues of $334.0 million.
Hartwell Automotive Group operates a diverse technology stack with applications such as BambooHR ATS, Zendesk Service and Elastic Email API, covering areas like Applicant Tracking System, Customer Support and Transactional Email.
Hartwell Automotive Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as BambooHR, Zendesk and Elastic Email.
Hartwell Automotive Group recently adopted applications including Elastic Email API in 2022, Mimecast Email Security in 2021 and Imperva Sonar in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hartwell Automotive Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hartwell Automotive Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hartwell Automotive Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.