Oakhill Group
1St Floor, 2 Chawley Park Cumnor Hill,
Oxford, OX2 9GG,
United Kingdom
Oxford, OX2 9GG,
United Kingdom
44 18 6586-1300
Construction and Real Estate
Oakhill Group Technographics
Oakhill Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oakhill Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 872 Oakhill Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oakhill Group has purchased the following applications: Zendesk Service for Customer Support in 2019, Elastic Email API for Transactional Email in 2022, Rackspace Cloud for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oakhill Group is running and its propensity to invest more and deepen its relationship with Zendesk , Force24 , Elastic Email or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oakhill Group revenues, which have grown to $401.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oakhill Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oakhill Group Tech Stack and Enterprise Applications
Oakhill Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Oakhill Group implemented Zendesk Service for Customer Support on its website, deploying Zendesk Service as the central cloud SaaS platform to capture and manage inbound customer inquiries. The implementation focused on embedding the Zendesk web widget and web forms to route requests into a centralized ticketing queue, enabling unified handling of customer contact originating from the company website. The deployment architecture used SaaS hosted agent workspaces and centralized ticket storage to provide a single pane of glass for support agents.
Functional configuration emphasized core Customer Support capabilities including ticketing workflows, agent workspaces, a knowledge base for self service, automated routing rules, and configured service level agreements to standardize prioritization. The Zendesk Service setup included macros and ticket fields for consistent issue categorization, automation to assign and escalate tickets, and published help center content to reduce repeat inquiries. These modules were configured to align with typical support processes for a construction and real estate services firm.
Integrations were realized through direct website embedding of Zendesk Service to capture chat and form submissions, and inbound email channeling into the same ticket system to consolidate omni channel contact. Operational coverage targeted customer facing support functions, with governance defined around ticket ownership, escalation paths, macro maintenance, and periodic review of knowledge content and SLA configurations. The narrative documents Oakhill Group Zendesk Service Customer Support as the centralized system of record for external customer interactions on the company website.
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Marketing Automation | CRM |
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2019 | 2019 |
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Oakhill Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Elastic Email | Legacy | Elastic Email API | Transactional Email | PaaS | n/a | 2022 | 2022 |
In 2022, Oakhill Group implemented Elastic Email API to handle website transactional messaging. The Elastic Email API was deployed in the Transactional Email category to support site triggered customer communications from their public website in the United Kingdom.
Implementation focused on API based sending, centralized template management, and event webhook ingestion to surface delivery, bounce, and engagement events for downstream processing. Functional capabilities implemented align with Transactional Email workflows, including automated confirmations, alerts, and contact form responses initiated by the website. Elastic Email API is configured to manage suppression lists and handle volumes of transactional traffic typical for property and client communications.
Architecturally the integration is embedded in the website codebase, with server side API calls orchestrating message generation and webhooks routed back to application endpoints for monitoring and reconciliation. Operational coverage is concentrated on customer facing web workflows and communications used by marketing and operations teams within Oakhill Group. Governance is exercised through centralized template control and delivery event monitoring to maintain message consistency and deliverability.
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Oakhill Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020 Oakhill Group deployed Rackspace Cloud to host its public website, using Rackspace Cloud within the Application Hosting and Computing Services category to provide managed infrastructure for web delivery. The implementation is framed around hosting and compute services rather than desktop or end user applications, with the primary deployment objective focused on stable public site availability.
Rackspace Cloud was configured to deliver core hosting capabilities typical of Application Hosting and Computing Services, including managed compute instances for web servers, persistent storage for site assets, DNS management, load balancing for traffic distribution, and platform monitoring and backup for operational resiliency. Configuration work emphasized web serving, content persistence, and standard infrastructure automation patterns to support continuous content updates to the site.
Operational coverage centers on the company website and associated IT operations, with the implementation impacting web operations, marketing facing content delivery, and central IT governance. There are no named third party application integrations documented in the source, so the integration surface remains focused on the website stack and internal operational tooling used by Oakhill Group.
Governance and runbook practices for the Rackspace Cloud implementation follow category-aligned norms, including change control for site deployments, monitoring and incident workflows, and delegated operational responsibilities within IT operations. The narrative reflects a hosted application infrastructure approach, using Rackspace Cloud to provide managed compute and hosting services for Oakhill Group's online presence within the Application Hosting and Computing Services category.
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Oakhill Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Oakhill Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Oakhill Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oakhill Group IT executives and key decision makers. This section highlights Oakhill Group's latest recorded technology evaluations, including Tekion Automotive Retail Cloud for Dealership Management on 2026-06-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oakhill Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-09 | Oakhill Group | Evaluated | Tekion Corp | Tekion Automotive Retail Cloud | Dealership Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Oakhill Group Technographics
Oakhill Group is a Construction and Real Estate organization based in United Kingdom,
with around 872 employees and annual revenues of $401.4 million.
Oakhill Group operates a diverse technology stack with applications such as
Zendesk Service, Elastic Email API and Rackspace Cloud,
covering areas like Customer Support, Transactional Email and Application Hosting and Computing Services.
Oakhill Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Elastic Email and Rackspace Technology.
Oakhill Group recently adopted applications including
Elastic Email API in 2022, Mimecast Email Security in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oakhill Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oakhill Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oakhill Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.