Fullerton, 92832, CA,
United States
Ocean Subaru of Fullerton United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ocean Subaru of Fullerton United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Ocean Subaru of Fullerton United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ocean Subaru of Fullerton United States has purchased the following applications: Hyrell Applicant Tracking System for Applicant Tracking System in 2018, Dealertrack DMS for Dealership Management in 2019, Matador AI Platform for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ocean Subaru of Fullerton United States is running and its propensity to invest more and deepen its relationship with Hyrell , Hireology , Cox Automotive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ocean Subaru of Fullerton United States revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ocean Subaru of Fullerton United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyrell | Legacy | Hyrell Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cox Automotive | Legacy | Dealertrack DMS | Dealership Management | ERP Services and Operations | n/a | 2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Matador | Legacy | Matador AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Ocean Subaru of Fullerton United States implemented the Matador AI Platform to deploy SMS-first automations for service communications and appointment reminders at its Fullerton, California service center. The Matador AI Platform implementation focused on Chatbots and Conversational AI capabilities, specifically SMS-driven conversational workflows, appointment confirmation, and automated maintenance approval prompts aligned with service/CRM processes. Functional configuration emphasized case page automation, scripted conversational flows for appointment reminders, and approval orchestration to accelerate maintenance consent. Deployment scope was limited to dealership service operations and CRM touchpoints at the Fullerton location.
Operational integrations connected the Matador AI Platform to the dealer service CRM to pass appointment and approval events into the service workflow and to route conversational interactions back to service advisors for manual follow up. Governance and rollout were managed within the service department, using phased activation of automations and scripted workflows to control message cadence and advisor escalation paths. The Matador case page reports outcomes such as an 82% sales-to-service retention rate, an 88% shown appointments rate, and a 5x increase in maintenance approvals after the automations were turned on.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Video Editing | Content Management |
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2019 | 2019 |
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Video Editing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Subsurface Mapping | PLM and Engineering |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Application Security (AppSec) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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