Ocmexico Embalaje
Homero No. 425 Desp. 102,
Mexico City, 11560,
Mexico
Mexico City, 11560,
Mexico
52 5 5525 2401
Manufacturing
Ocmexico Embalaje Technographics
Ocmexico Embalaje Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ocmexico Embalaje and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Ocmexico Embalaje employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ocmexico Embalaje has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Pimcore PIM for Product Information Management in 2017, BeCloud BeInContact for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ocmexico Embalaje is running and its propensity to invest more and deepen its relationship with Cisco Systems , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ocmexico Embalaje revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ocmexico Embalaje intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ocmexico Embalaje Tech Stack and Enterprise Applications
Ocmexico Embalaje Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Ocmexico Embalaje implemented Cisco Webex Meetings, deploying Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities across the organization and on its public website. The deployment is directly associated with the company website, indicating web-accessible meeting links and customer facing scheduling or contact workflows using Cisco Webex Meetings.
The implementation aligns with standard Audio Video and Web Conferencing functional modules, including browser based join, multi party audio and video, screen sharing, meeting scheduling, and recording and participant controls. At an 18 person manufacturing organization the configuration is consistent with lightweight, centralized administration, enabling internal collaboration among operations and engineering staff and external vendor and customer engagement through website hosted meeting endpoints.
Operational governance and rollout details follow a small business pattern, with single tenant account management and user provisioning scoped to core business functions such as production coordination, supplier negotiations, and customer service. Cisco Webex Meetings is the focal application for Audio Video and Web Conferencing in Ocmexico Embalaje, supporting both internal communication and externally initiated sessions via the company website.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Ocmexico Embalaje eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pimcore Software | Legacy | Pimcore PIM | Product Information Management | eCommerce | n/a | 2017 | 2017 |
In 2017, Ocmexico Embalaje implemented Pimcore PIM for Product Information Management. The Pimcore PIM instance is used to manage and publish product content to the company's public website, centralizing product records and digital assets for the packaging manufacturer in Mexico. The deployment reflects a compact architecture suited to an 18 person organization, with the PIM serving as the authoritative product content store and primary content feed for the web front end.
Implementation focused on standard Product Information Management capabilities such as product data modeling, classification and taxonomy, digital asset management, and editorial workflows for content enrichment and publishing. Integrations are centered on the website connection to deliver product descriptions, images and specifications, with operational responsibilities concentrated in marketing and operations teams that maintain catalog entries. Governance measures include catalog data stewardship and controlled publishing workflows to the site, aligning product masters and web presentation.
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Ocmexico Embalaje CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BeCloud | Legacy | BeCloud BeInContact | Call Center | CRM | n/a | 2020 | 2020 |
In 2020 Ocmexico Embalaje implemented BeCloud BeInContact as its omnichannel Call Center platform to support a global technical help desk and customer service operations. The deployment targeted continuous coverage for international support, enabling 24/7 qualified support through added international numbers and mobile agent access, with the implementation scope focused on customer service and support processes in Italy and an extension to Mexico.
BeCloud BeInContact was provisioned as an omnichannel contact platform, configured to present unified agent-facing workflows consistent with Call Center operations, including voice access via international numbers and mobile app client support for remote technicians. The implementation emphasized centralized contact handling and orchestration of inbound customer interactions to improve responsiveness across channels.
The project included an explicit integration with SAP to connect case and service transaction data between the contact platform and enterprise back-office records, supporting the technical help desk use case. Operational coverage centered on the Italy support base with expansion to Mexico to provide global support coverage for field and remote service teams.
Governance and process changes aligned support delivery to the new platform, with the rollout concentrating on standardizing customer service and support processes and enabling continuous availability. According to the vendor case study the initiative improved response times and broadened global support coverage while consolidating omnichannel routing and mobile-enabled agent access under BeCloud BeInContact.
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Marketing Automation | CRM |
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2018 | 2018 |
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Ocmexico Embalaje IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ocmexico Embalaje
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Apps Being Evaluated by Ocmexico Embalaje Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ocmexico Embalaje IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ocmexico Embalaje digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Ocmexico Embalaje Technographics
Ocmexico Embalaje is a Manufacturing organization based in Mexico,
with around 18 employees and annual revenues of $7.0 million.
Ocmexico Embalaje operates a diverse technology stack with applications such as
Cisco Webex Meetings, Pimcore PIM and BeCloud BeInContact,
covering areas like Audio Video and Web Conferencing, Product Information Management and Call Center.
Ocmexico Embalaje has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Pimcore Software and BeCloud.
Ocmexico Embalaje recently adopted applications including
Slack Connect in 2022, Cloudflare CDN in 2021 and Adobe Connect in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ocmexico Embalaje’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ocmexico Embalaje’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ocmexico Embalaje technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.