Odeon
8th Floor, 1 Stephen Street,
London, W1T 1AT,
United Kingdom
London, W1T 1AT,
United Kingdom
44 33 3006-7777
Leisure and Hospitality
Odeon Technographics
Odeon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Odeon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9618 Odeon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Odeon has purchased the following applications: SAP Concur Expense for Expense Management in 2021, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2014, Vista Entertainment Cinema Manager for Point Of Sale in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Odeon is running and its propensity to invest more and deepen its relationship with SAP , PayPal , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Odeon revenues, which have grown to $1.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Odeon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Odeon Tech Stack and Enterprise Applications
Odeon ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2021 | 2021 |
In 2021, Odeon implemented SAP Concur Expense to simplify and modernise its expense processing. The deployment targeted a cloud hosted Expense Management platform to align expense capture, approvals and policy enforcement across the organisation.
SAP Concur Expense was configured to deliver standard Expense Management capabilities including automated receipt capture via mobile imaging, configurable approval workflows, corporate card reconciliation and consolidated reporting. The implementation emphasized policy controls and workflow automation to reduce manual processing and centralise expense data for finance and manager review.
Operational scope included corporate finance, accounts payable, travel administration and employees who submit expense claims, unifying manager approvals and finance reconciliation in a single expense processing flow. Governance work focused on configuring approval hierarchies, expense policy rules and centralized reporting to support control and auditability, with a phased onboarding and training approach for submitters and approvers. Odeon positioned SAP Concur Expense to modernise expense operations and simplify submission and approval across the business.
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Payment Processing | ERP |
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2020 | 2020 |
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Odeon HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014 Odeon implemented UKG Workforce Central (ex Kronos Workforce Central) to maintain rotas and other personnel records as part of its Workforce Management deployment. UKG Workforce Central was provisioned to support centralized scheduling, time and attendance tracking, and employee personnel data management, aligning operational roster control with HR recordkeeping.
Configuration emphasis included roster templates, shift-based scheduling rules, and time capture workflows consistent with Workforce Management functional patterns, with role-based access for operational managers and HR administrators. The implementation centralized scheduling governance and standardized roster processes across frontline operations and HR administration, enabling consistent enforcement of timekeeping policies and ongoing maintenance of personnel records.
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Odeon ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vista Entertainment Solutions | Legacy | Vista Entertainment Cinema Manager | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Odeon signed an enterprise agreement to deploy Vista Group’s Vista Cinema portfolio across 120 UK & Ireland sites, using Vista Entertainment Cinema Manager to standardize ticketing and point of sale capabilities and to transform guest engagement, marketing, forecasting and core ticketing operations. The agreement included the suite components Movio, Cinema Intelligence and MX Film as part of a unified program to centralize customer and operational data for chain-wide consistency.
The deployment positioned Vista Entertainment Cinema Manager as the Point Of Sale application for box-office and concession transactions, configured to support session scheduling, ticketing workflows, pricing and promotions, and reporting typical of cinema POS implementations. Configuration emphasized a common catalog, terminal configurations and transactional workflows to drive operational homogeneity across sites.
Integrations within the Vista Cinema portfolio tied POS transaction and attendance data into Movio for marketing segmentation and into Cinema Intelligence for forecasting and operational analytics, with MX Film supporting scheduling and content metadata flows. Operational coverage explicitly spanned 120 Odeon sites across the United Kingdom and Ireland, impacting guest services, marketing, forecasting and front-of-house operations.
Rollout commenced in 2019 under the enterprise agreement governance model, with centralized configuration and standardized operating procedures to align box-office operations and guest experience across the estate. The implementation narrative centers on system-level standardization and portfolio-level integration to support unified ticketing, marketing and forecasting workflows.
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Odeon AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Odeon Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Odeon Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2018 | 2018 |
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Odeon eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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Odeon CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Odeon TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Odeon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Odeon CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Odeon
| First Name | Last Name | Title | Function | Department | Phone | |
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UK and Ireland Finance Director | Director | Finance | |
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COO | CXO | Finance | |
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Group CIO | CXO | Finance | |
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Group Chief People Officer | CXO | HR | |
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HR Director UK and Ireland | Director | HR | |
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Central HR Business Partner | Manager | HR | |
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Head of Marketing | Director | Marketing | |
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Guest / Customer Service Manager | Manager | Customer Service | |
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Sales Executive (Conferencing) | Manager | Sales | |
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Sales Manager (Events) | Manager | Sales | |
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Apps Being Evaluated by Odeon Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Odeon IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Odeon digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Odeon Technographics
Odeon is a Leisure and Hospitality organization based in United Kingdom,
with around 9618 employees and annual revenues of $1.09 billion.
Odeon operates a diverse technology stack with applications such as
SAP Concur Expense, UKG Workforce Central (ex Kronos Workforce Central) and Vista Entertainment Cinema Manager,
covering areas like Expense Management, Workforce Management and Point Of Sale.
Odeon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Vista Entertainment Solutions.
Odeon recently adopted applications including
SAP Concur Expense in 2021, Microsoft 365 in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Odeon’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Odeon’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Odeon technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.