Bellevue, 98004, WA,
United States
Odom Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Odom Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Odom Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Odom Corporation has purchased the following applications: Encompass Logistics for Logistics Management in 2023, Freshservice for IT Service Management in 2022, GoDaddy for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Odom Corporation is running and its propensity to invest more and deepen its relationship with Encompass Technologies , Solera , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Odom Corporation revenues, which have grown to $360.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Odom Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Encompass Technologies | Legacy | Encompass Logistics | Logistics Management | SCM | n/a | 2023 | 2024 |
In 2023, Odom Corporation implemented Encompass Logistics, deploying the Encompass Distribution Cloud from Encompass Technologies to support Logistics Management across its multi state distribution operations in Alaska and the US West Coast. The rollout targets enterprise functions including logistics management, route accounting and warehouse management across 27 physical locations, aligning the application with company distribution and fulfillment activities.
Encompass Logistics is being configured to activate core Logistics Management capabilities, with vendor stated use of logistics, route accounting and WMS modules. Configuration work centers on warehouse management workflows, inventory and order fulfillment processes, and route accounting ledgers to support route level financial tracking and operational reconciliation.
The deployment follows a cloud based Distribution Cloud architecture, concentrating application runtime and central data services while provisioning site level WMS and route accounting operations for each location. This structure supports centralized configuration and master data governance, with local operational instances to manage daily warehouse activities and route execution across the 27 sites.
Governance emphasis is on standardizing operational workflows and consolidating distribution control across logistics, warehouse operations and route accounting teams. The program is positioned as an enterprise scale rollout across multi state operations, with phased site onboarding and centralized configuration management to enforce consistent processes and data models.
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Transportation Management | SCM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Odom Corporation deployed Freshservice as an IT Service Management solution. Freshservice is surfaced on Odom Corporation's public website as a self-service portal, providing a web-embedded intake channel for incident reporting and service requests.
The Freshservice implementation is configured to provide core IT Service Management capabilities including incident management, a service catalog and request fulfillment layer, knowledge management, automated ticket routing and workflow automation, and SLA-driven ticket tracking. These modules are aligned with standard ITSM workflows to manage ticket lifecycle, approvals, and knowledge publication.
Operational scope centers on consolidating inbound requests through the website portal into a centralized service desk queue, supporting both employee and customer-facing support interactions and aligning IT support and customer service business functions to the IT Service Management application. The deployment channels requests into structured queues and automated workflows to streamline assignment and response processing.
Governance around the Freshservice deployment includes ticket lifecycle policies, knowledge base publication workflows, and defined SLA definitions to standardize response and resolution processes across service teams. Configuration and automation within Freshservice are used to enforce routing rules and ensure consistent handling of incidents and service requests.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Odom Corporation implemented GoDaddy to host and operationalize its corporate website. The GoDaddy deployment is categorized under Application Hosting and Computing Services and functions as the primary public web hosting and domain management platform for Odom Corporation.
Configuration emphasized core hosting capabilities typical of Application Hosting and Computing Services, including web server provisioning, DNS and domain administration, SSL certificate management, content hosting, and standard site backup routines. The GoDaddy implementation supports site publishing workflows and automated certificate renewal processes consistent with a hosted application and computing services model.
Operational ownership is centered in corporate IT with coordination from marketing for website content and eCommerce teams for product presentation, covering the companys external web footprint. Governance practices include centralized account and domain control, role-based access for site publishing, and scheduled maintenance and update processes aligned with the hosting provider.
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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