Old Dominion University
Old Dominion University Technographics
Old Dominion University Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Old Dominion University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5300 Old Dominion University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Old Dominion University has purchased the following applications: Moodle LMS for Learning and Development in 2022, Bonita Platform for Business Process Management in 2012, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Old Dominion University is running and its propensity to invest more and deepen its relationship with Moodle , Bonitasoft , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Old Dominion University revenues, which have grown to $662.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Old Dominion University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Old Dominion University Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022 Old Dominion University deployed Moodle LMS to provide hosted course delivery on its public website, positioning the application within the Learning and Development category. The Moodle LMS implementation centralizes course management, content authoring and distribution, assessments and grading, and role based user access for faculty and students.
Configuration work focused on modular course shells, a centralized content repository, assessment workflows and a gradebook, leveraging Moodle LMS core capabilities common to Learning and Development platforms. The deployment supports multimedia content, structured learning pathways, enrollment management and basic analytics for course activity.
The Moodle LMS is surfaced through the university website to support academic instruction and institutional training, and operational coverage includes faculty course creators and student learners across the university. Governance is implemented through campus course administration roles and central IT control of hosting and access, with local course owners managing curriculum and assessment workflows.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bonitasoft | Legacy | Bonita Platform | Business Process Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Old Dominion University implemented Bonita Platform to automate IT account request and identity-management workflows. Bonita Platform, used as a Business Process Management application, centralized account provisioning processes for campus IT services and online request intake.
The deployment focused on workflow orchestration for IT account requests and identity management, implementing process models for request intake, approval routing, and provisioning orchestration. Functional capabilities leveraged included form-based request intake, workflow orchestration and case handling to drive automated account provisioning and reduce manual handoffs.
Bonita Platform was integrated with Old Dominion Universitys home-grown MIDAS identity system and with Banner ERP to synchronize identity attributes and institutional records, enabling end-to-end provisioning across systems. The operational scope covered campus-wide IT services and online request processing for the university campus in the United States.
Governance and rollout emphasized automated approval flows and operational handoffs within IT, standardizing request handling across departments. The project delivered approximately 3x faster request handling and reduced turnaround for online requests from three days to one day.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Old Dominion University implemented LivePerson Conversational Cloud on its website to introduce a web-based conversational interface for student and public inquiries. LivePerson Conversational Cloud is deployed as a front-end web chat and messaging layer consistent with Chatbots and Conversational AI functionality, using intent recognition, scripted dialog flows, session state management, and defined escalation paths to human agents. The deployment focuses on student-facing interactions including admissions inquiries, IT support, and general campus services through the university website.
Configuration emphasizes conversational modules and orchestration, including bot authoring for common question categories, routing rules for handoff to live staff, and logging for conversation analytics. Operational governance is structured across campus IT and student services teams to manage content, conversation templates, and escalation procedures, with monitoring of conversational logs and session continuity. This implementation connects Old Dominion University, LivePerson Conversational Cloud, Chatbots and Conversational AI and student service functions in a unified web-based conversational layer.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Process Mining | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2012 | 2012 |
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Apps Development | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Old Dominion University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Old Dominion University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Old Dominion University Technographics
Old Dominion University is a Education organization based in United States,
with around 5300 employees and annual revenues of $662.0 million.
Old Dominion University operates a diverse technology stack with applications such as
Moodle LMS, Bonita Platform and LivePerson Conversational Cloud,
covering areas like Learning and Development, Business Process Management and Chatbots and Conversational AI.
Old Dominion University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, Bonitasoft and LivePerson.
Old Dominion University recently adopted applications including
Adform in 2024, SmarterProctoring in 2023 and Moodle LMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Old Dominion University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Old Dominion University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Old Dominion University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.