Old Mutual Lifesurance Company (Ghana)
2nd Floor, Provident Towers Ring Road,
Accra, n/a,
Ghana
Accra, n/a,
Ghana
233 302230638
Insurance
Old Mutual Lifesurance Company (Ghana) Technographics
Old Mutual Lifesurance Company (Ghana) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Old Mutual Lifesurance Company (Ghana) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Old Mutual Lifesurance Company (Ghana) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Old Mutual Lifesurance Company (Ghana) has purchased the following applications: SoftClans SLAMS Group Life for Insurance Policy Administration in 2014, Tawk.to for Chatbots and Conversational AI in 2020, Livestorm for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Old Mutual Lifesurance Company (Ghana) is running and its propensity to invest more and deepen its relationship with SoftClans Technologies , Tawk.to , Livestorm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Old Mutual Lifesurance Company (Ghana) revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Old Mutual Lifesurance Company (Ghana) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Old Mutual Lifesurance Company (Ghana) Tech Stack and Enterprise Applications
Old Mutual Lifesurance Company (Ghana) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoftClans Technologies | Legacy | SoftClans SLAMS Group Life | Insurance Policy Administration | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014 Old Mutual Lifesurance Company (Ghana) implemented SoftClans SLAMS Group Life for Insurance Policy Administration. Vendor documentation lists Old Mutual (Ghana) as a customer of SoftClans SLAMS, indicating the application was adopted to manage client data and life insurance operations within Ghana, with emphasis on group life business and client servicing.
The deployment focused on life and group-life policy administration capabilities within SoftClans SLAMS Group Life, incorporating policy master records, policy issuance and endorsements, premium scheduling and billing configuration, and client account management as core functional areas common to Insurance Policy Administration systems. Configuration work would have centered on product templates, rule-based policy validation, and workflow configuration to support group enrollment and benefits administration for employer sponsored schemes.
Operational coverage targeted policy administration and client servicing teams inside Old Mutual Lifesurance Company (Ghana), aligning the SoftClans SLAMS Group Life application to underwriting intake, policy servicing, and membership management functions. The vendor listing does not disclose deployment architecture or specific system integrations, and governance details were not published, implying that implementation and workflow controls were configured to match insurer processes rather than being publicly documented.
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Old Mutual Lifesurance Company (Ghana) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Old Mutual Lifesurance Company (Ghana) deployed Tawk.to on its public website. The Tawk.to implementation is a website embedded chat widget providing real time customer engagement and inquiry routing, reflecting core Chatbots and Conversational AI capabilities.
The deployment focuses on customer service and digital engagement, with Tawk.to capturing visitor chats, canned responses, visitor monitoring, offline messaging and message history to support query triage and human agent escalation. Operational control is centered on the digital customer service function for the Ghana site, with workflow based assignment and scripted responses used to standardize first line interactions. Old Mutual Lifesurance Company (Ghana) Tawk.to Chatbots and Conversational AI deployment emphasizes the web channel for customer facing conversational automation typical of insurance portals.
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Old Mutual Lifesurance Company (Ghana) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Livestorm | Legacy | Livestorm | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Old Mutual Lifesurance Company (Ghana) deployed Livestorm to add web-based conferencing and webinar capabilities. The deployment embeds Livestorm on the corporate website, making Livestorm the Audio Video and Web Conferencing platform used for public-facing events and customer engagement initiatives.
The implementation centers on browser-native event delivery, using Livestorm modules for registration, live streaming, and embedded playback to support session scheduling, attendee management, and on-demand replays. Operational scope is website-hosted events administered through the company digital communications function, and the configuration aligns with Audio Video and Web Conferencing workflows for marketing and customer engagement without disclosed integrations or third party system connections.
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Collaboration | Collaboration |
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2022 | 2022 |
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Old Mutual Lifesurance Company (Ghana) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Old Mutual Lifesurance Company (Ghana) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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Old Mutual Lifesurance Company (Ghana) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Old Mutual Lifesurance Company (Ghana) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Old Mutual Lifesurance Company (Ghana)
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Apps Being Evaluated by Old Mutual Lifesurance Company (Ghana) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Old Mutual Lifesurance Company (Ghana) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Old Mutual Lifesurance Company (Ghana) digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Old Mutual Lifesurance Company (Ghana) Technographics
Old Mutual Lifesurance Company (Ghana) is a Insurance organization based in Ghana,
with around 50 employees and annual revenues of $12.0 million.
Old Mutual Lifesurance Company (Ghana) operates a diverse technology stack with applications such as
SoftClans SLAMS Group Life, Tawk.to and Livestorm,
covering areas like Insurance Policy Administration, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Old Mutual Lifesurance Company (Ghana) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SoftClans Technologies, Tawk.to and Livestorm.
Old Mutual Lifesurance Company (Ghana) recently adopted applications including
Livestorm in 2022, Microsoft 365 in 2022 and Glassbox SessionCam in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Old Mutual Lifesurance Company (Ghana)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Old Mutual Lifesurance Company (Ghana)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Old Mutual Lifesurance Company (Ghana) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.