Olive Garden, a Darden Concepts Company
1000 Darden Center Drive,
Orlando, 32837, FL,
United States
Orlando, 32837, FL,
United States
1 407-245-4000
Retail
Olive Garden, a Darden Concepts Company Technographics
Olive Garden, a Darden Concepts Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Olive Garden, a Darden Concepts Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 92000 Olive Garden, a Darden Concepts Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Olive Garden, a Darden Concepts Company has purchased the following applications: Equifax I-9 Management for HR Compliance in 2017, Oracle Commerce Platform ( ex ATG Web Commerce ) for eCommerce in 2014, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Olive Garden, a Darden Concepts Company is running and its propensity to invest more and deepen its relationship with Equifax , Workday , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Olive Garden, a Darden Concepts Company revenues, which have grown to $4.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Olive Garden, a Darden Concepts Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Olive Garden, a Darden Concepts Company Tech Stack and Enterprise Applications
Olive Garden, a Darden Concepts Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Management | HR Compliance | HCM | n/a | 2017 | 2017 |
In 2017, Olive Garden, a Darden Concepts Company, implemented Equifax I-9 Management as an HR Compliance application. The deployment targeted HR compliance and hiring workflows to centralize I-9 completion, electronic retention and auditable verification processes for HR and talent acquisition teams.
Equifax I-9 Management was configured to provide role based access controls, interactive I-9 completion workflows, electronic document management and automated reverification alerts, reflecting core HR Compliance functional modules. The implementation included centralized case management for verification exceptions and configurable policy rules for retention and reverification, with secure user provisioning for HR administrators and hiring managers.
Operational integration included linkage with PeopleSoft to synchronize HR records and support onboarding attribute exchange, consistent with the source notes indicating PeopleSoft experience. The architecture functioned as a SaaS HR Compliance layer interfacing with existing HCM records and local site hiring processes, with operational usage noted at locations such as Framingham, MA. Governance changes formalized I-9 ownership within HR, introduced audit logging and updated hiring manager procedures to align with the Equifax I-9 Management workflows.
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Olive Garden, a Darden Concepts Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Commerce Platform ( ex ATG Web Commerce ) | eCommerce | eCommerce | n/a | 2014 | 2014 |
In 2014, Olive Garden, a Darden Concepts Company implemented Oracle Commerce Platform ( ex ATG Web Commerce ) to power its public-facing website. Oracle Commerce Platform ( ex ATG Web Commerce ) serves as the core eCommerce engine on olivegarden.com, providing storefront delivery, catalog management, merchandising controls, and web-based checkout flows.
The implementation follows common Oracle Commerce architecture patterns, combining a Java application tier with a storefront and modular services for catalog, search, personalization and order orchestration, supporting customer-facing ordering and promotional merchandising workflows. Operational ownership is concentrated within Olive Garden's digital commerce and marketing functions, with the application governing online catalog publishing, merchandising rules, session management and customer-facing order processes on the brand website.
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Olive Garden, a Darden Concepts Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Olive Garden implemented Adobe Experience Cloud on its public website to centralize digital engagement and measurement. The deployment is framed under the Customer Experience category and is focused on orchestration of web content, visitor analytics, and personalized guest interactions across the site.
The Adobe Experience Cloud implementation on the OliveGarden.com domain is configured to support web content management, client-side analytics instrumentation, and experience personalization workflows. Adobe Experience Cloud is used to manage page-level content and to deliver targeted experiences through rule-based personalization and testing, while capturing behavioral telemetry for marketing measurement and reporting.
Operational ownership sits with Olive Garden's digital marketing and guest experience teams, who govern content publishing schedules, personalization rules, and analytics tagging. The implementation is embedded in the site delivery layer, using front-end tag and script deployment patterns to integrate experience management into ongoing web development and campaign operations.
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Digital Advertising Platform | CRM |
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2010 | 2010 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Olive Garden, a Darden Concepts Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Olive Garden, a Darden Concepts Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Olive Garden, a Darden Concepts Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Olive Garden, a Darden Concepts Company
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP Human Resources | VP | HR | |
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Operations Human Resources Manager | Manager | HR | |
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Senior Director, Human Resources | Director | HR | |
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Senior Vice President, General Counsel, Corporate Secretary, and Chief Compliance Officer | CXO | Legal | |
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Senior Associate Counsel of Ethics & Compliance | Manager | Legal | |
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Vice President, Associate General Counsel - Development | VP | Legal | |
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Director, HR Compliance | Director | HR | |
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Apps Being Evaluated by Olive Garden, a Darden Concepts Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Olive Garden, a Darden Concepts Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Olive Garden, a Darden Concepts Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Olive Garden, a Darden Concepts Company Technographics
Olive Garden, a Darden Concepts Company is a Retail organization based in United States,
with around 92000 employees and annual revenues of $4.50 billion.
Olive Garden, a Darden Concepts Company operates a diverse technology stack with applications such as
Equifax I-9 Management, Oracle Commerce Platform ( ex ATG Web Commerce ) and Adobe Experience Cloud,
covering areas like HR Compliance, eCommerce and Customer Experience.
Olive Garden, a Darden Concepts Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Equifax, Oracle and Adobe Systems.
Olive Garden, a Darden Concepts Company recently adopted applications including
Salesforce Sales Cloud in 2022, Paradox Olivia Chatbot in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Olive Garden, a Darden Concepts Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Olive Garden, a Darden Concepts Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Olive Garden, a Darden Concepts Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.