Omega Engineering
800 Connecticut Ave.Suite 5N01,
Norwalk, 6854, CT,
United States
Norwalk, 6854, CT,
United States
1 888-826-6342
Manufacturing
Omega Engineering Technographics
Omega Engineering Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Omega Engineering and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Omega Engineering employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Omega Engineering has purchased the following applications: Culture Amp for Employee Experience in 2021, Infor CloudSuite Industrial (Syteline) for Manufacturing ERP in 2011, LogMeIn BoldChat for Chatbots and Conversational AI in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Omega Engineering is running and its propensity to invest more and deepen its relationship with Culture Amp , Infor , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Omega Engineering revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Omega Engineering intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Omega Engineering Tech Stack and Enterprise Applications
Omega Engineering HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Culture Amp | Legacy | Culture Amp | Employee Experience | HCM | n/a | 2021 | 2021 |
In 2021, Omega Engineering implemented Culture Amp as its Employee Experience platform. The deployment is surfaced through a branded, web-hosted instance at omega.cultureamp.com, indicating a SaaS-delivered Culture Amp implementation tied to their public employee experience entry point.
Configuration focused on core Employee Experience capabilities common to the category, including employee engagement and pulse surveys, feedback workflows, performance review orchestration, and people analytics for managers and HR. Culture Amp was configured to support survey design, reporting dashboards and role-based access controls for administrators and people managers.
Operational coverage targets Omega Engineering's United States workforce of approximately 700 employees, with administration and governance managed by HR and People teams to centralize engagement measurement and talent processes. The Culture Amp instance on omega.cultureamp.com provides self-service access for employees and managers and integrates employee feedback and performance activity into HR and talent management workflows.
Governance was implemented through centralized administration, role-based permissions and standardized reporting to support recurring survey programs and review cycles, reflecting Employee Experience best practices. The deployment positions Culture Amp as Omega Engineering Culture Amp Employee Experience for ongoing engagement measurement and people analytics.
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Omega Engineering ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Industrial (Syteline) | Manufacturing ERP | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Omega Engineering implemented Infor CloudSuite Industrial (Syteline) as its Manufacturing ERP. The deployment was focused on operational control of calibration and repair workflows for in-company assets and handheld test equipment, with direct use of Infor CloudSuite Industrial (Syteline) alongside Fluke's MetTeam database for technician training and recordkeeping.
The implementation emphasized functional modules for asset and calibration record management, work order processing for repair and calibration, and inventory receiving and distribution. Operational scope included creation and maintenance of calibration records for in-house equipment, repair and calibration of handheld temperature meters and digital multimeters, and receiving plus distributing incoming units to four other departments. Governance activities centered on training new technicians on Infor CloudSuite Industrial (Syteline) and Fluke's MetTeam database, and establishing consistent procedures for calibration documentation and cross-departmental repair routing.
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Omega Engineering AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Omega Engineering implemented LogMeIn BoldChat on its public website to provide real-time customer interaction capabilities. Omega Engineering deployed LogMeIn BoldChat as its customer-facing solution within the Chatbots and Conversational AI category to support online product inquiries and technical assistance for a US manufacturing operation of approximately 700 employees.
The LogMeIn BoldChat implementation was delivered as an embedded web chat client, instrumented on product and support pages to surface proactive chat invitations and on-demand sessions. Configuration aligned with common Chatbots and Conversational AI functional modules, including the customer-facing chat widget, canned responses and macros for faster agent replies, concurrent session management, chat transcript capture for case handoff, and built-in reporting and agent console for monitoring.
Operational ownership was centralized with the online support and customer service teams, using the LogMeIn BoldChat admin console to manage operator roles, queue routing, and shift scheduling. The implementation emphasized web-based deployment and browser-hosted agent workflows, positioning LogMeIn BoldChat to handle live web inquiries and integrate into Omega Engineering’s existing online support processes without introducing named third-party integrations.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Omega Engineering Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Omega Engineering eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Omega Engineering CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Omega Engineering ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Omega Engineering PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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Omega Engineering IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Omega Engineering CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Omega Engineering
| First Name | Last Name | Title | Function | Department | Phone | |
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President | CXO | Finance | |
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CFO | CXO | Finance | |
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VP Global Operations | VP | Operations | |
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Apps Being Evaluated by Omega Engineering Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Omega Engineering IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Omega Engineering digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Omega Engineering Technographics
Omega Engineering is a Manufacturing organization based in United States,
with around 700 employees and annual revenues of $180.0 million.
Omega Engineering operates a diverse technology stack with applications such as
Culture Amp, Infor CloudSuite Industrial (Syteline) and LogMeIn BoldChat,
covering areas like Employee Experience, Manufacturing ERP and Chatbots and Conversational AI.
Omega Engineering has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Culture Amp, Infor and GoTo (formerly LogMeIn).
Omega Engineering recently adopted applications including
Salesforce Agentforce (formerly Einstein Copilot) in 2024, Zoominfo Platform in 2024 and Zapier Automation Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Omega Engineering’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Omega Engineering’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Omega Engineering technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.