Lancaster, LA2 6AL,
United Kingdom
Omm Technographics
Omm Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Omm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 Omm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Omm has purchased the following applications: Stripe Payments for Payment Processing in 2022, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Omm is running and its propensity to invest more and deepen its relationship with Stripe , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Omm revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Omm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Omm Tech Stack and Enterprise Applications
Omm ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Omm implemented Stripe Payments. Omm implemented Stripe Payments on its public website as a Payment Processing solution to accept online payments and to support the order-to-cash business function for its manufacturing product sales. The deployment was implemented as a web-facing payment integration with merchant configuration and checkout instrumentation managed by the company.
Stripe Payments was configured to provide card and digital wallet acceptance, hosted checkout pages, tokenization for secure card handling, and webhook event notifications for payment lifecycle events. Operational controls rely on the Stripe dashboard for reconciliation and dispute management, with functional modules focused on payment authorization, settlement, and chargeback handling integrated into the ecommerce frontend. Omm Stripe Payments Payment Processing supports the payments and finance workflows run by the small in-house team.
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Omm AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Omm deployed LiveChat on its public website to introduce Chatbots and Conversational AI for customer engagement and online inquiry handling. The implementation uses an embedded LiveChat widget on theomm.com to provide real-time messaging and asynchronous chat threads for site visitors, aligning the LiveChat application with customer-facing functions at the UK manufacturing firm.
Configured capabilities reflect typical Chatbots and Conversational AI functionality, including live agent chat, automated greetings and canned responses, transcript capture, and web-initiated chat flows that feed support workflows. Operational governance was assigned to a designated owner within customer support or sales, and the rollout was limited to the corporate website.
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Omm Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Omm implemented Microsoft 365 to provide Collaboration capabilities across its United Kingdom operations and to support internal and public-facing workflows. The full application name Microsoft 365 appears in the company website source, indicating use of cloud-hosted Microsoft 365 services by the organization and a direct relationship between Omm, Microsoft 365, Collaboration and core business functions such as employee communication and document collaboration for a 13-person staff.
The deployment reflects a standard Microsoft 365 tenancy configured to centralize email, team collaboration, and file storage aligned with the Collaboration category. Functional capabilities implemented include Exchange Online for email, SharePoint Online for team sites and document libraries, OneDrive for employee file sync, and Microsoft Teams for chat and meetings, with governance oriented around centralized tenant administration, user provisioning, and document permissioning to support small-team collaboration and integration with public web assets.
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Collaboration | Collaboration |
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2022 | 2022 |
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Omm eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Omm CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Omm IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Omm
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Omm Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||