Edmonton, T5J 1N4, AB,
Canada
Omni Technology Solutions, Inc. Technographics
Omni Technology Solutions, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Omni Technology Solutions, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Omni Technology Solutions, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Omni Technology Solutions, Inc. has purchased the following applications: Microsoft 365 for Collaboration in 2020, Oracle NetSuite CRM for CRM in 2015, LogMeIn GoToMyPC for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Omni Technology Solutions, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Omni Technology Solutions, Inc. revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Omni Technology Solutions, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Omni Technology Solutions, Inc. Tech Stack and Enterprise Applications
Omni Technology Solutions, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Omni Technology Solutions, Inc. implemented Microsoft 365 to centralize Collaboration across its 40 person Canadian organization. The deployment is company wide and Omni Technology Solutions, Inc. uses Microsoft 365 as the primary collaboration platform for email, file sharing, and team communication.
The Microsoft 365 implementation includes core Collaboration capabilities such as Exchange Online for corporate mail, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Microsoft Teams for chat and meetings. Identity and access are managed through the Microsoft 365 tenant with Azure Active Directory based authentication, and tenant administration is handled through the Microsoft 365 admin center to configure user provisioning, mail routing, and collaboration policies.
Microsoft 365 is also configured to support the company website, using Microsoft 365 hosted mail and contact form routing tied to the corporate domain. Governance focuses on tenant level controls for accounts and content, with role based administration and standard collaboration workflows across departments to enable secure internal communication and document collaboration.
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Omni Technology Solutions, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, Omni Technology Solutions, Inc. implemented Oracle NetSuite CRM as its CRM to centralize customer and sales data for its 40 person Consumer Packaged Goods operation. The deployment used the cloud hosted Oracle NetSuite CRM SaaS model and was configured to support small enterprise multiuser access and role segregation within a single tenant environment.
Configuration work emphasized sales force automation, contact and account management, opportunity and pipeline management, lead to opportunity workflows, quote generation, and activity tracking. The Oracle NetSuite CRM implementation leveraged standard CRM capabilities including dashboards scoped to roles, custom fields and saved searches, workflow automation, and templated communications to align sales and service processes.
Operational coverage focused on sales, customer service and marketing functions, with CRM records and opportunity stages mapped to commercial workflows. Governance practices included defined user roles, data ownership and data entry rules, and staged onboarding to drive consistent data capture and process adherence. The Oracle NetSuite CRM record shows an SMB scale rollout centered on centralized customer master data and automated sales execution workflows.
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Omni Technology Solutions, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMyPC | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, Omni Technology Solutions, Inc. deployed LogMeIn GoToMyPC as part of its Remote Monitoring and Management tooling. The 40-employee Canadian consumer packaged goods company is using LogMeIn GoToMyPC on their website to provide remote desktop access and session-based support for distributed staff and external troubleshooting needs.
The implementation focuses on cloud hosted remote access capabilities typical for Remote Monitoring and Management, including session initiation and control, file transfer, centralized user access provisioning, and session logging to support standard remote support workflows. Operational coverage is concentrated on IT and operations functions, standardizing remote support procedures, access controls, and audit logging to govern who can initiate remote sessions and how support requests are triaged and documented.
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Omni Technology Solutions, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Omni Technology Solutions, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO, Managing Director | Director | Finance | ||||
| Chief Technology Officer | CXO | IT | ||||
| VP Marketing and Sales | VP | Marketing |
Apps Being Evaluated by Omni Technology Solutions, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||