AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Omniseal Solutions Tech Stack and Enterprise Applications

Omniseal Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Omniseal Solutions implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment represents a Chatbots and Conversational AI implementation intended to handle web-based customer inquiries and routing to internal agents, with the full application name Salesforce Chat used for agent-facing workflows. The implementation emphasized standard chat capabilities, including a website-embedded chat widget, pre-chat intake forms, canned responses and transcript capture to standardize interactions. Real-time routing and presence-based agent assignment were configured to direct sessions to the appropriate support or sales resource, aligning chat handling with existing support workflows. Operational coverage centered on the corporate website and the customer support and sales support functions, managed by internal service desk teams within the United States. Configuration and rollout included phased activation on the public site, agent onboarding and training, chat routing rule configuration and transcript retention policies to govern conversation handling and auditability.
Omniseal Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2022 2022
In 2022, Omniseal Solutions deployed Hubspot CRM in the CRM category. The deployment is surfaced on their public website, where Hubspot CRM captures inbound leads and records contact interactions through embedded web forms and tracking. Hubspot CRM was configured to centralize contact and company records, manage deal pipelines, and capture web form submissions and email engagement. Functional capabilities implemented include contact management, activity timeline and communication logging, deal stage orchestration, and basic marketing form and list segmentation workflows consistent with CRM usage. The implementation uses the cloud-hosted application embedded on the corporate website to seed the CRM with prospect data and web behavior signals, supporting sales and marketing processes. Operational coverage is focused on commercial functions, including sales pipeline management, marketing lead capture, and service intake workflows, with data routed into Hubspot CRM from website touchpoints. Governance emphasized a single source of truth for contact data and standardized lead routing and workflow automation inside Hubspot CRM. Configuration centered on record deduplication settings, pipeline stage definitions, and form-to-deal mappings to align commercial teams around consistent CRM-driven processes.
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Omniseal Solutions ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2021 2021
In 2021, Omniseal Solutions implemented New Relic APM. New Relic APM is deployed on the Omniseal Solutions website to instrument the public web application and capture real time performance telemetry as part of an Application Performance Management effort. The deployment emphasizes application instrumentation, transaction tracing, metrics collection, dashboard visualization, and alerting, using New Relic APM capabilities to surface response times, error rates, and throughput across web endpoints. Configuration includes server side and browser tracing to provide end to end visibility and prebuilt APM dashboards for operational monitoring. The implementation leverages New Relic APM to centralize application health signals for the site. Operational ownership is centered with web operations, application engineering, and DevOps teams who use New Relic APM dashboards and alerts for triage and performance analysis of the company website. Governance and incident workflows align with standard Application Performance Management practices, with monitoring artifacts and alert policies configured against the New Relic APM instrumentation on the site.
Omniseal Solutions TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2022 2022
Omniseal Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2022 2022
Omniseal Solutions CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Omniseal Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Omniseal Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Omniseal Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Omniseal Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Omniseal Solutions Technographics
Omniseal Solutions is a Manufacturing organization based in United States, with around 1500 employees and annual revenues of $400.0 million.
Omniseal Solutions operates a diverse technology stack with applications such as Salesforce Chat (formerly Salesforce Live Agent), Hubspot CRM and New Relic APM, covering areas like Chatbots and Conversational AI, CRM and Application Performance Management.
Omniseal Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, HubSpot and New Relic.
Omniseal Solutions recently adopted applications including Salesforce Chat (formerly Salesforce Live Agent) in 2022, Hubspot CRM in 2022 and HubSpot Ads in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Omniseal Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Omniseal Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Omniseal Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.