OTR Group
Suite 1/270 The Parade, Kensington,
Adelaide, 5068, SA,
Australia
Adelaide, 5068, SA,
Australia
61 8 8333 9777
Retail
OTR Group Technographics
OTR Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OTR Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 OTR Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OTR Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Totara LMS for Learning and Development in 2020, Progenesis Progen Lease for Lease Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OTR Group is running and its propensity to invest more and deepen its relationship with Microsoft , PayPal , DataMesh Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OTR Group revenues, which have grown to $2.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OTR Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OTR Group Tech Stack and Enterprise Applications
OTR Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, OTR Group deployed Microsoft Dynamics 365 for Finance and Operations as its ERP Financial backbone, pairing the application with a hybrid infrastructure built around Microsoft Azure and Azure Stack Edge. The deployment targeted OTR convenience stores across Australia, including urban and rural sites with variable connectivity, and was designed to support 24 hour store operations and omnichannel customer interactions such as pay at the pump and click and collect.
The implementation configured Microsoft Dynamics 365 for Finance and Operations to maintain real-time finance and inventory records, with an in-store topology that hosts multiple virtual machines and a local Dynamics 365 database backup on Azure Stack Edge appliances. Azure Stack Edge was used to localize compute for point-of-sale transactions, camera monitoring, and IoT integration, and to provide failover and synchronization so stores can operate offline and reconcile back to Dynamics 365 when connectivity is restored. The architecture emphasizes a direct connection to Dynamics 365 with failover orchestrated at the edge, and a stated availability target of a minimum of 99 percent uptime.
Integrations explicitly implemented include real-time point-of-sale to finance synchronization, head office replication for supply chain teams to maintain stock levels, and CCTV feeds routed to in-store VMs for functional pilots such as vehicle number plate recognition for loss prevention. Operational coverage spans store systems, supply chain and finance functions, and centralized IT operations, with specific attention to rural sites that require resilient edge-to-cloud synchronization.
Governance and operational transformation centered on a single pane of glass for administration using Microsoft management tooling, centralized monitoring of in-store Azure Stack Edge devices, and a move to bring maintenance activities in-house to reduce external overhead. Reported operational outcomes in the rollout include expectations to avoid store downtime, maintain real-time stock levels, simplify infrastructure management, and reduce maintenance and compute costs through in-store compute consolidation and centralized management.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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OTR Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Totara Learning | Legacy | Totara LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, OTR Group implemented Totara LMS as its Learning and Development solution to create a centralized digital learning hub and to sustain training delivery during emerging COVID-19 workplace disruption. The initiative responded to a strategic shift away from a single location classroom model, and introduced online learning to support ongoing training and business continuity across the retail network.
The implementation centered on a Totara Learn LMS implementation with an emphasis on scalability and content authoring capabilities. OTR deployed Totara LMS Course Builder features, combined off the shelf courses and bespoke courses developed in house, and configured learning pathways to support intensive onboarding for new starters as the initial phase of the rollout.
OTR partnered with Kineo to design and build the digital learning hub, with Kineo delivering implementation services and supporting course development workflows. Operational coverage targeted outlets Australia wide and HR and store operations teams, embedding the Totara LMS into onboarding processes and frontline training programs rather than into a specific named enterprise system.
Governance and rollout followed a phased approach focused on onboarding and scalable course provisioning, with Totara LMS positioned to meet immediate training needs and to accommodate broader Learning and Development requirements over time. The platform selection and partner engagement were explicitly intended to ensure continuity of training delivery and to provide a scalable foundation for future learning programs.
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Payroll | HCM |
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2012 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2025 | 2025 |
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Task Management | HCM |
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2023 | 2024 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2016 | 2017 |
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Workforce Scheduling | HCM |
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2021 | 2022 |
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OTR Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progenesis | Legacy | Progenesis Progen Lease | Lease Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, OTR Group implemented Progenesis Progen Lease to centralise lease administration and support IFRS 16 and AASB 16 lease accounting across its Australian retail and fuel convenience estate. The deployment used Progenesis Progen Lease as a Lease Management application to establish a single lease register and standardize accounting classification and disclosure workflows. Public reporting identifies OTR as a Progenesis Progen Lease customer in 2020.
Progenesis Progen Lease includes an integrated IFRS16 module, and OTR's implementation is recorded as leveraging the vendor for IFRS16 and lease accounting capabilities alongside contract lifecycle and lease register functionality typical of Lease Management systems. Configuration activities are inferred to have focused on lease data capture, term and payment schedules, right of use asset and lease liability computation, and disclosure reporting templates to align with IFRS 16 and AASB 16. The system was positioned to centralize accounting workflows and provide standardized reporting outputs for finance and property accounting teams.
Governance changes established centralized lease administration processes and standardized bookkeeping and disclosure routines across the Australian estate. Operational coverage explicitly spanned OTR's retail and fuel convenience sites within Australia, impacting finance and property management functions. The implementation is reported to have improved lease reporting and compliance according to public sources.
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Point Of Sale | ERP Services and Operations |
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2020 | 2021 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Travel Management | ERP Services and Operations |
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2023 | 2024 |
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OTR Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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OTR Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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OTR Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2022 |
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OTR Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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OTR Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at OTR Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Regional Manager | Manager | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Human Resources Business Partner | Manager | HR | |
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Recruitment Partner | Manager | HR | |
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Time and Attendance | Manager | HR | |
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General Manager | Manager | Finance | |
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Area Manager | Manager | Operations | |
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HR Business Partner | Manager | HR | |
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Chief Information Officer | CXO | IT | |
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Corporate HR Manager | Manager | HR | |
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Head of Finance Systems and Process | Director | Finance | |
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Senior Payroll Officer | Manager | HR | |
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IT Manager | Manager | IT | |
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HR Business Partner | Director | HR | |
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Head of Corporate Finance | Director | Finance | |
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Accounts Payable Officer | Director | Finance | |
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Accounts Payable Officer | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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CIO | CXO | IT | |
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Accounts Payable Officer | Director | Finance | |
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Head of IT Operations | Director | IT | |
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Senior Accounting Manager | Manager | Finance | |
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Project Manager | Manager | Operations | |
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IT Project Manager | Manager | IT | |
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Innovation Project Manager | Manager | Operations | |
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Apps Being Evaluated by OTR Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OTR Group IT executives and key decision makers. This section highlights OTR Group's latest recorded technology evaluations, including Ceridian Dayforce Payroll for Payroll on 2024-12-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OTR Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-11 | OTR Group | Evaluated | Dayforce | Ceridian Dayforce Payroll | Payroll | HCM |
FAQ - APPS RUN THE WORLD OTR Group Technographics
OTR Group is a Retail organization based in Australia,
with around 6500 employees and annual revenues of $2.81 billion.
OTR Group operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Totara LMS and Progenesis Progen Lease,
covering areas like ERP Financial, Learning and Development and Lease Management.
OTR Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Totara Learning and Progenesis.
OTR Group recently adopted applications including
Ceridian Dayforce Recruiting in 2025, StoreForce Thinktime in 2023 and Amex GBT Egencia in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OTR Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OTR Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OTR Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.