One Call Now
726 Grant Street,
Troy, 45373, OH,
United States
Troy, 45373, OH,
United States
1 937-335-3887
Professional Services
One Call Now Technographics
One Call Now Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by One Call Now and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 One Call Now employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that One Call Now has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2003, Microsoft 365 for Collaboration in 2015, Oracle NetSuite CRM for CRM in 2003 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems One Call Now is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing One Call Now revenues, which have grown to $13.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for One Call Now intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
One Call Now Tech Stack and Enterprise Applications
One Call Now ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2003 | 2003 |
In 2003, One Call Now implemented Oracle NetSuite ERP to centralize its ERP Financial operations. The deployment provisioned a cloud hosted Oracle NetSuite ERP instance configured to provide core financial management and accounting workflows for a mid size professional services firm. Implementation architecture emphasized a single system of record for transactional finance, with configurable chart of accounts and ledger structures to support consolidated reporting across the company. The Oracle NetSuite ERP application was scoped to finance and accounting to support billing and revenue management workflows aligned with the ERP Financial category.
Functional modules implemented focused on general ledger, accounts payable, accounts receivable, billing, and financial reporting, with configuration of period close sequencing and automated journal entry processes. Role based access controls and workflow routing were established to centralize approvals and standardize month end close and reconciliations. The rollout covered company wide financial operations across One Call Now's U.S. operations and aligned finance processes with system driven controls. Governance centered on a standardized chart of accounts, defined reconciliation checkpoints, and formalized handoffs between accounting and operational teams via system workflows.
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One Call Now Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 One Call Now implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment targeted core collaboration capabilities for internal communication, file sharing, and productivity across the organization.
Using Microsoft 365 on their website, One Call Now configured Microsoft 365 services such as Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Office desktop and web apps to deliver email, team messaging, document co authoring, and centralized file storage. The deployment was operated at company scale for its 90 employees and supported business functions including operations, customer service, and internal administration. Governance focused on tenant level administration, identity and access controls, and group based permissioning to align collaboration workflows with operational roles.
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One Call Now CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2003 | 2003 |
In 2003, One Call Now implemented Oracle NetSuite CRM to centralize customer data and standardize client-facing workflows. The deployment used Oracle NetSuite CRM as the primary CRM system for the 90-employee professional services firm, aligning sales, marketing, and customer service processes under a single cloud application across the United States.
The implementation emphasized core CRM modules including contact and account management, opportunity management, activity tracking, case management, and reporting dashboards. Configuration work focused on consolidating data models, standardizing lead and account fields, and building workflow automation for lead qualification and case escalation consistent with CRM functional workflows.
Operational coverage included sales, customer success, and operations teams with centralized administration by internal IT and named business process owners. The architecture followed Oracle NetSuite CRM SaaS conventions, providing browser-based access and multi-tenant hosted delivery to support distributed users and reduce on-premise infrastructure needs.
Governance and process controls were instituted to manage customization and data integrity, with role-based access controls, defined data ownership, and documented workflows for lead management and case resolution. Training and phased adoption were used to embed the new CRM processes into day-to-day operations and to establish ongoing change control for future configuration updates.
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Customer Support | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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One Call Now PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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One Call Now IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at One Call Now
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Founder & CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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CTO | CXO | Finance | |
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Apps Being Evaluated by One Call Now Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from One Call Now IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the One Call Now digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD One Call Now Technographics
One Call Now is a Professional Services organization based in United States,
with around 90 employees and annual revenues of $13.5 million.
One Call Now operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Oracle NetSuite CRM,
covering areas like ERP Financial, Collaboration and CRM.
One Call Now has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
One Call Now recently adopted applications including
Fastly in 2021, Microsoft 365 in 2015 and Hubspot Marketing Automation in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of One Call Now’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates One Call Now’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete One Call Now technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.