One North
222 N La Salle St Ste 1500,
Chicago, 60601, IL,
United States
Chicago, 60601, IL,
United States
1 312 469-1740
Professional Services
One North Technographics
One North Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by One North and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 One North employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that One North has purchased the following applications: Microsoft Power BI for Analytics and BI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems One North is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing One North revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for One North intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
One North Tech Stack and Enterprise Applications
One North Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, One North deployed Microsoft Power BI. Microsoft Power BI is used on their website to surface interactive visualizations and published reports for external visitors and internal stakeholders.
The deployment leverages report publishing, interactive dashboards, data visualization, and embedding capabilities of Microsoft Power BI, consistent with the Analytics and BI category. Reports are presented through embedded content on web pages and the Power BI service for authenticated users, providing both public facing and controlled access to visual analytics.
Operational scope covers the company website and internal reporting workflows, delivering web based analytics and client facing report views. Governance and content lifecycle are managed within the Power BI service, using published report versioning, scheduled dataset refresh, and role based access controls to control publishing and viewing privileges.
Ongoing operations require maintenance of dataset refresh schedules, embedded report upkeep, and permissions reviews to sustain web hosted analytics. The implementation links One North, Microsoft Power BI, the Analytics and BI category, and the companys website analytics and internal reporting functions.
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One North Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, One North implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment is visible on One North's website where Cisco Webex Meetings is used to surface client-facing meeting access and to support scheduled virtual engagements for billable client work and internal collaboration across the 120-person professional services firm.
Cisco Webex Meetings is configured to provide standard meeting capabilities including hosted video and audio conferencing, screen sharing, meeting recording, and meeting scheduling and registration workflows. The implementation emphasizes the Cisco Webex Meetings application for both client workshops and internal team collaboration, with meeting orchestration and attendee access handled through web-embedded meeting entry points.
Operationally the implementation covers client delivery and internal collaboration workflows, with user provisioning and meeting scheduling integrated into One North's web experience. Governance is focused on meeting access control and standardized scheduling processes to align virtual engagement with consulting delivery practices, using Cisco Webex Meetings as the central Audio Video and Web Conferencing platform for the company.
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Collaboration | Collaboration |
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2015 | 2015 |
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One North CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, One North implemented Zendesk Service to manage customer-facing support workflows on its website. Zendesk Service is deployed as the primary Customer Support application, capturing website inquiries and creating tickets that flow into a centralized support queue for tracking and resolution.
Configuration centers on standard Customer Support capabilities such as ticketing, an embedded web contact form or widget, a searchable help center, and routing rules to assign requests to client services and support staff. Operational governance emphasizes ticket triage, escalation workflows, and ownership assignment to standardize handling of website-originating requests across the client services and support functions.
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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One North ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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One North PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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One North IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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One North CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at One North
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by One North Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from One North IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the One North digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD One North Technographics
One North is a Professional Services organization based in United States,
with around 120 employees and annual revenues of $20.0 million.
One North operates a diverse technology stack with applications such as
Microsoft Power BI, Cisco Webex Meetings and Zendesk Service,
covering areas like Analytics and BI, Audio Video and Web Conferencing and Customer Support.
One North has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Cisco Systems and Zendesk.
One North recently adopted applications including
Microsoft Power BI in 2022, Hubspot Marketing Automation in 2021 and TeamViewer in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of One North’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates One North’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete One North technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.