Saxon Gate West, MK9 2NW,
United Kingdom
Operations Co Technographics
Operations Co Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Operations Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Operations Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Operations Co has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Adobe Connect for Audio Video and Web Conferencing in 2017, IBM Sterling Commerce for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Operations Co is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Operations Co revenues, which have grown to $375.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Operations Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Operations Co Tech Stack and Enterprise Applications
Operations Co ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Operations Co implemented Oracle NetSuite ERP to address core ERP Financial needs across its United Kingdom consumer packaged goods operations. The deployment targeted centralized financial management for an organization of roughly 1500 employees and 375,000,000 in revenue, standardizing accounting controls and reporting across corporate entities.
Oracle NetSuite ERP was configured to deliver core financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Asset Management, and Financial Reporting and Consolidation. Configuration work emphasized multi-entity accounting, intercompany processing, VAT tax rules for the UK, recurring billing and journal automation, and period close workflows to support month end routines and audit trails.
The implementation used Oracle NetSuite ERP cloud SaaS architecture with a centralized chart of accounts and role based access controls. Integrations were implemented at the systems level with banking and payment rails, payroll interfaces, and commerce and inventory systems to support order to cash and procure to pay flows, enabling automated cash reconciliation and more consistent financial data feeds.
Governance focused on centralized finance ownership, segregation of duties, configuration management, and standardized month end close procedures across finance, accounting, procurement, and supply chain teams. Rollout was organized as a phased activation of legal entities and consolidation processes, with change control and access governance instituted to support regulatory reporting and internal audit requirements.
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ERP Financial | ERP |
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2016 | 2016 |
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ERP Financial | ERP |
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2015 | 2015 |
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Operations Co Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Operations Co implemented Adobe Connect for Audio Video and Web Conferencing and embedded the application on its corporate website. Adobe Connect functions as the companys web-based conferencing platform providing hosted virtual meeting rooms, audio and video streaming, screen sharing, recording, and participant management for site-hosted events and webinars.
The deployment configuration emphasizes persistent virtual rooms and public-facing webinar landing pages embedded in the website, with content pods for rich media, file sharing, and session recording. Adobe Connect is used to run instructor-led remote training, customer-facing webinars, and internal town halls, leveraging role-based host controls and scheduled session provisioning.
Operational governance is centralized within corporate communications with administration workflows for session scheduling, host assignment, and archive management. The implementation supports corporate training, marketing, and sales enablement across the United Kingdom workforce and external audiences through the website hosted meeting and webinar capabilities.
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Collaboration | Collaboration |
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2016 | 2016 |
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Operations Co eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Sterling Commerce | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015 Operations Co deployed IBM Sterling Commerce within its eCommerce payments architecture to centralize payment orchestration across its multi-channel retail operations. The IBM Sterling Commerce implementation was positioned alongside IBM WebSphere and Sterling Smarter Commerce Suite to support payment flows across online, mobile and in-store fulfillment channels in the United Kingdom.
The implementation emphasized payment product architecture and application configuration, covering gateway connectivity, payments routing and point of sale interactions consistent with an eCommerce payments stack. IBM Sterling Commerce was used as the core commerce orchestration layer to unify payment-related capabilities with adjacent commerce services.
Integrations explicitly included Mastercard Payment Gateway Services, Verifone Payware, The Logic Group's Solve Platform, Oracle Retail J, Apple Pay, Ingenico Telium Tetra, and a range of proprietary payment applications operating across the UK operations of the Home Retail Group. The technical footprint spanned multi-channel endpoints and back office touch points, linking card, contactless and mobile wallet channels into the IBM Sterling Commerce platform.
Governance was led by a Senior Product Owner for Payments who held responsibility and accountability for how payment products and applications were architected and deployed across all fulfillment channels. This role maintained development roadmaps for mobile and contactless payment technologies and served as a strategic reference point for payment vendors, shaping integration priorities and ongoing roadmap alignment.
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2015 | 2015 |
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Operations Co CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2020 | 2020 |
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Operations Co EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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Financial Consolidation and Close | EPM |
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2014 | 2014 |
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Operations Co IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Operations Co CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Operations Co
Apps Being Evaluated by Operations Co Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||