Downers Grove, 60515, IL,
United States
Optimum Outcomes, Inc Technographics
Optimum Outcomes, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Optimum Outcomes, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Optimum Outcomes, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Optimum Outcomes, Inc has purchased the following applications: Epic Practice Management for Medical Practice Management in 2013, CIVIC Ffora for Web Content Management in 2021, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Optimum Outcomes, Inc is running and its propensity to invest more and deepen its relationship with Epic Systems , CIVIC Computing , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Optimum Outcomes, Inc revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Optimum Outcomes, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Optimum Outcomes, Inc Tech Stack and Enterprise Applications
Optimum Outcomes, Inc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic Practice Management | Medical Practice Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Optimum Outcomes, Inc implemented Epic Practice Management. The Epic Practice Management deployment was scoped as a Medical Practice Management solution to support practice administration, patient scheduling, registration, and billing workflows across the company’s healthcare operations.
Configuration emphasized standard Medical Practice Management functional modules such as scheduling, patient demographics, encounter capture, and practice billing, aligned to patient access and revenue cycle workflows. Epic Practice Management was also tied into the organization’s training and credentialing program, with staff achieving EBO credentialed trainer status in Epic Resolute Hospital Billing version 2010 through UCLA Health System training.
Operational governance relied on cross-functional Knowledge Teams formed to test and update proprietary software, edit the Employee Handbook, deliver client-specific training, and revise Call Center phone scripts for the Self Pay and Insurance departments. The company maintained a single certified trainer who was the only internal trainer certified to deliver training on proprietary Cyclogic and Optilogic applications and who provided primary training and rollout support for Epic Practice Management.
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Optimum Outcomes, Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 Optimum Outcomes, Inc implemented CIVIC Ffora as its Web Content Management solution. CIVIC Ffora is deployed on the Optimum Outcomes website to centralize public facing content, manage site structure, and present program and services information to patients and partners.
The CIVIC Ffora application is configured to support content authoring and templating, modular page composition, a media asset library, and SEO metadata management. Implementation details emphasize role based access control, editorial workflows with approval and scheduling, and responsive templates for multi device publishing consistent with common Web Content Management capabilities.
Governance centers on editorial ownership and structured publishing processes to control content lifecycle and taxonomy, with content staging and versioning used to coordinate updates to the corporate site. The deployment is scoped to the corporate website and marketing communications use cases, providing a unified Web Content Management platform for Optimum Outcomes, Inc.
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Optimum Outcomes, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, Optimum Outcomes, Inc implemented Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services. The company website explicitly references the use of Lumen Cloud to host its public web presence and related application workloads.
The implementation centers on cloud infrastructure services typical of the Application Hosting and Computing Services category, including virtual compute instances, block and object storage, and virtual networking to deliver the corporate website and associated application containers or virtual machines. Lumen Cloud (ex CenturyLink) is presented as the primary hosting layer for site delivery, and the deployment implies use of provider consoles and APIs for provisioning and lifecycle management of compute and storage resources.
Operationally the deployment is scoped to Optimum Outcomes IT and web operations, providing an externally hosted platform for customer-facing content and internal application hosting. Governance aligns with a vendor-hosted infrastructure model, shifting infrastructure provisioning and uptime responsibilities to the cloud provider and changing operational workflows for capacity requests, incident escalation, and vendor support interactions.
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Optimum Outcomes, Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Optimum Outcomes, Inc
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| No data found | ||||||
Apps Being Evaluated by Optimum Outcomes, Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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