Optus Digital Transformation Initiatives

About the Customer

Optus telecommunication company in Australia provides mobile, telephony, internet, satellite, entertainment and business network services to more than 10 million customers each day. They offer a range of pre- and post-paid mobile plans allowing customers to choose a plan that best suits their data and price needs for themselves and their families.

Scope and Challenges

Optus needed a platform that would assign the right number of staff to the right stores at the right time, which will improve employee retention and overall customer satisfaction. In 2017, the company selects Dayforce HCM Solution.

Outcome and Implications

With the chosen HCM Application, Optus has significantly transformed HR processes on a global scale, managing to overhaul their manual scheduling processes. 

Optus successfully maximized the value of Dayforce HCM technology. 


1 Lyonpark Rd, Macquarie Park
Sydney, NSW , 2113
Australia
61 13 00 727 414
https://www.optus.com.au/
Industry Employees Revenue
Professional Services Subscribe Subscribe

Enterprise Software and Cloud Applications Purchased by Optus


Vendor Old Product New Product Function Market Users VAR/SI When Live
Ceridian Legacy Applications Ceridian Dayforce HCM Human Capital Management HCM n/a n/a 2017 2017

IT Decision Makers and Key Stakeholders at Optus


First Name Last Name Title Email Phone
Subscribe Subscribe HR Director, Business Transformation Subscribe Subscribe
Subscribe Subscribe Associate Director of HR Service Delivery Subscribe Subscribe