OSI Group
1225 Corporate Boulevard,
Aurora, 60505, IL,
United States
Aurora, 60505, IL,
United States
1 630-851-6600
Consumer Packaged Goods
OSI Group Technographics
OSI Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OSI Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 OSI Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OSI Group has purchased the following applications: Sterling Background Check for BackGround Screening in 2018, Rocket.chat for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OSI Group is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OSI Group revenues, which have grown to $6.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OSI Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OSI Group Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018 OSI Group deployed Sterling Background Check as part of its BackGround Screening capability in Geneva, Illinois to support HR and payroll onboarding operations. Sterling Background Check was used to complete background checks, drug screening, and verification of employment during new hire processing and orientation scheduling.
The deployment integrated screening workflow data with on‑the‑ground HR and payroll systems, including SAP, Kronos, and Ultipro, to align employee hours verification, new hire data entry, and payroll adjustments with clearance outcomes. Screening activities were coordinated alongside orientation scheduling and routine personnel administration to ensure hiring steps were sequenced with payroll input and employee record updates.
Operational governance placed responsibility with payroll clerks who entered new and terminated employee information, completed employment verifications, scheduled and completed orientation for new hires, and maintained attendance and FMLA logs. Sterling Background Check supported OSI Group BackGround Screening for HR, payroll, and site security related business functions, embedding screening into onboarding, badge and door security maintenance, and routine personnel workflows.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2011 | 2011 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, OSI Group deployed Rocket.chat on its website to provide real-time conversational engagement for site visitors. Rocket.chat is used as the web-facing element of OSI Group's Chatbots and Conversational AI footprint, enabling a web chat widget and real-time messaging for external audiences. The deployment targets external customer engagement and stakeholder inquiries on the corporate site, centralizing visitor conversations through the Rocket.chat interface. This placement emphasizes a public facing conversational channel rather than an internal messaging backbone.
Implementation focused on standard Chatbots and Conversational AI capabilities such as a web chat widget, real-time messaging, user session management, and administrative moderation controls, with configuration tuned for web embedding and visitor access patterns. Governance centered on channel level administration and message moderation, with administrators controlling user access, message retention policies, and conversation routing rules to align with corporate communication policies. The narrative positions Rocket.chat as the application delivering conversational UI on the website, supporting customer engagement and external communications functions for OSI Group.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, OSI Group implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution and is using Cisco Webex Meetings on their website to enable browser-based meeting access. The deployment emphasizes web-embedded meeting links and in-browser meeting launch workflows, positioning Cisco Webex Meetings to support both internal collaboration and external-facing virtual interactions. OSI Group Cisco Webex Meetings Audio Video and Web Conferencing supports corporate communications and virtual collaboration use cases across functions such as corporate communications, sales engagement, and HR-led training.
The implementation leverages standard audio and video conferencing capabilities in Cisco Webex Meetings including scheduled meetings, real-time video and audio, screen sharing, recording, breakout sessions, and participant management. Configuration focuses on web integration and user access flows for website-initiated sessions, with meeting registration and browser client delivery instrumented through the site presence. Cisco Webex Meetings is presented as the application layer handling session orchestration and meeting controls.
Operational governance centers on meeting access controls, administrative policy configuration, and user provisioning consistent with enterprise conferencing practices. Process changes emphasize centralized scheduling and web-based meeting entry points to streamline external attendee onboarding and internal meeting administration. The narrative reflects OSI Group, Cisco Webex Meetings, Audio Video and Web Conferencing and the business function relationship between the application and enterprise communication workflows.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at OSI Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by OSI Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OSI Group IT executives and key decision makers. This section highlights OSI Group's latest recorded technology evaluations, including Microsoft Dynamics NAV for ERP Financial on 2025-02-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OSI Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD OSI Group Technographics
OSI Group is a Consumer Packaged Goods organization based in United States,
with around 20000 employees and annual revenues of $6.00 billion.
OSI Group operates a diverse technology stack with applications such as
Sterling Background Check, Rocket.chat and Cisco Webex Meetings,
covering areas like BackGround Screening, Chatbots and Conversational AI and Audio Video and Web Conferencing.
OSI Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Rocket.chat and Cisco Systems.
OSI Group recently adopted applications including
Cisco Webex Meetings in 2021, Atlassian Jira Service Desk in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OSI Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OSI Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OSI Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.