OTI - On Track Innovations
Micropoint Building 5 Hatnufa Street, 4th floor,
Yokneam, 2069200,
Israel
Yokneam, 2069200,
Israel
972 4 686-8000
Professional Services
OTI - On Track Innovations Technographics
OTI - On Track Innovations Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OTI - On Track Innovations and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 OTI - On Track Innovations employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OTI - On Track Innovations has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Microsoft 365 for Collaboration in 2018, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OTI - On Track Innovations is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OTI - On Track Innovations revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OTI - On Track Innovations intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OTI - On Track Innovations Tech Stack and Enterprise Applications
OTI - On Track Innovations ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
OTI, On Track Innovations implemented Oracle Cloud ERP in 2019, replacing a prior Oracle E Business Suite installation and standardizing core transactional systems across its global footprint. The deployment targeted sites in Israel, South Africa, Poland and the United States, and positioned Oracle Cloud ERP as the company wide ERP Financial platform for consolidated finance, logistics and product lifecycle processes.
The implementation delivered discrete financial, logistic and PLM modules, with configuration work that transferred existing work processes and introduced new process patterns enabled by cloud native capabilities. Oracle Cloud ERP was configured to support accounts, procurement, inventory flows and product lifecycle data, aligning the ERP Financial system with operational workflows in finance, supply chain and engineering.
Deployment architecture centralized core transaction processing in Oracle Cloud ERP while decommissioning Oracle E Business Suite, creating a single cloud instance to serve multiple regional sites. The program focused on functional alignment across finance, logistics and PLM business functions, ensuring consistent master data and process orchestration across the companys global operations.
The project was implemented by Linotech from the ONE group, which led project management, functional configuration and cutover activities across the defined sites. Governance included transfer of existing processes, adoption of new workflows, and a coordinated rollout schedule that emphasized availability and commitment to the project timeline and objectives.
OTI leadership stated that the cloud system reduces the need for complex infrastructure and lowers infrastructure related costs and risks, while automatic upgrades enable faster adoption of new tools and capabilities. Linotech reported the implementation met schedule and budget expectations, and the Oracle Cloud ERP implementation established a unified ERP Financial backbone for OTIs finance, logistics and PLM operations.
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OTI - On Track Innovations Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, OTI - On Track Innovations implemented Microsoft 365 as its core Collaboration platform for corporate productivity and client delivery. The company website explicitly references use of Microsoft 365 for collaboration and productivity across business functions.
The Microsoft 365 deployment leveraged core Collaboration capabilities, including Exchange Online for email and calendaring, Microsoft Teams for persistent chat and meetings, SharePoint Online for document management and intranet, and OneDrive for Business for endpoint file sync and sharing. Configuration work focused on mailbox and team site provisioning, channel and permission configuration, and client application management to support professional services workflows.
Operational architecture is cloud SaaS centered with centralized administration for user and group lifecycle, information governance controls for retention and access, and device and client policy management to support controlled collaboration. Governance and rollout emphasized organization wide configuration, administrator role separation, and standardized policy enforcement for corporate collaboration.
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OTI - On Track Innovations CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, OTI - On Track Innovations deployed Zendesk Service as its Customer Support platform on its website. The deployment uses Zendesk Service as a cloud-hosted, web-embedded support interface to capture customer requests directly from otiglobal.com and to surface self-service content. Functionality implemented aligns with Customer Support platform standards, including centralized ticketing for inbound web requests, a knowledge base for self-service articles, and multi-channel intake routed into a unified agent workspace. Configuration emphasizes routing and queue management to align cases to the customer support team.
Operationally Zendesk Service is scoped to the customer-facing support organization and the public website, consolidating request capture and knowledge management into a single application. Workflow controls implemented include ticket categorization, priority tagging and escalation workflows to standardize case lifecycle and response sequencing. Governance centers on standardized support workflows and knowledge article management to ensure consistent responses and faster agent onboarding. Zendesk Service functions as the primary tool for customer issue intake and resolution tracking on OTI's site.
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OTI - On Track Innovations IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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OTI - On Track Innovations CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at OTI - On Track Innovations
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP Operation and Engineering | VP | R&D | |
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Accounting Manager | Manager | Finance | |
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Chief Executive Officer | CXO | Finance | |
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CFO | CXO | Finance | |
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Oracle Financial Lead | Manager | IT | |
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CTO | CXO | Finance | |
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Senior Product Development Engineer | Non Manager | R&D | |
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Apps Being Evaluated by OTI - On Track Innovations Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OTI - On Track Innovations IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OTI - On Track Innovations digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD OTI - On Track Innovations Technographics
OTI - On Track Innovations is a Professional Services organization based in Israel,
with around 120 employees and annual revenues of $13.0 million.
OTI - On Track Innovations operates a diverse technology stack with applications such as
Oracle Cloud ERP, Microsoft 365 and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
OTI - On Track Innovations has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Zendesk.
OTI - On Track Innovations recently adopted applications including
Cisco Secure Email (formerly Email Security Appliance) in 2022, Microsoft Azure Cloud Services in 2021 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OTI - On Track Innovations’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OTI - On Track Innovations’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OTI - On Track Innovations technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.