Oticon, Inc.
580 Howard Avenue,
Somerset, 08873, NJ,
United States
Somerset, 08873, NJ,
United States
1 800-526-3921
Manufacturing
Oticon, Inc. Technographics
Oticon, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oticon, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Oticon, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oticon, Inc. has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, SAP SuccessFactors Employee Central for Core HR in 2021, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oticon, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , iSpring Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oticon, Inc. revenues, which have grown to $520.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oticon, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oticon, Inc. Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Oticon, Inc. implemented Microsoft Dynamics 365 for Finance and Operations. The implementation targeted core ERP Financial operations and was led through Oticon United States IT channels, with architecture leadership noted from the Director of IT based in Somerset, New Jersey.
Microsoft Dynamics 365 for Finance and Operations was configured to centralize core finance capabilities common to ERP Financial deployments, including general ledger consolidation, accounts payable, accounts receivable, financial reporting, and intercompany accounting. Configuration work emphasized chart of accounts design, financial dimensions, and automation of standard financial workflows to align finance and accounting processes with global reporting needs.
The deployment was architected as a program-level initiative with explicit integration links to Salesforce and Oticon integration systems, reflecting cross-program integration responsibilities. Integration design included a mix of event driven and scheduled interfaces to synchronize master data and transactional records between Microsoft Dynamics 365 for Finance and Operations and the Salesforce CRM environment, with an integration fabric supporting error handling and reconciliation.
Governance and operational structure were organized around cross-project architecture strategies and problem resolution, led by Oticon IT architecture resources. The program established centralized architecture oversight, cross-project change control, and escalation paths for Salesforce, D365 F&O ERP and integrations systems to maintain consistency across projects and reduce integration friction.
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Oticon, Inc. implemented SAP SuccessFactors Employee Central as its Core HR solution. The deployment targeted Oticon’s US HR operations supporting approximately 3,000 employees and aligned with Demant Group Services HR processes based in Somerset, New Jersey.
The implementation focused on the core HR data model, centralized employee records, and organizational management, including position and employment data structures, time off and absence frameworks, and employee and manager self-service capabilities. Configuration work emphasized business rules and workflow automation for event-based HR processes, along with form and field-level customization to match local workforce policies.
Operational integrations supported by the SAP SuccessFactors Employee Central deployment included payroll data exchanges, identity and access management for single sign-on and user provisioning, and downstream talent management touchpoints such as onboarding and learning interfaces. The deployment’s operational coverage centered on HR operations, payroll coordination, benefits administration, and HR shared services in the United States, with local system administration capacity in Somerset, NJ.
Governance for the system included a dedicated HR Systems Administrator role posted by Oticon, responsible for ongoing system configuration and maintenance, user provisioning and support triage, test coordination for releases and patches, documentation and process ownership, and partnering with HR business stakeholders to coordinate training and change management as described in the HR Systems Administrator job posting.
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2010 | 2010 |
In 2010, Oticon, Inc. implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to establish an enterprise analytics capability. The Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) deployment was built on a Microsoft SQL Server stack and targeted the company's Analytics and BI needs across reporting, analysis, and data integration.
Implementation encompassed SQL Server Integration Services for ETL pipelines, SQL Server Analysis Services for OLAP cube modeling and semantic models, and SQL Server Reporting Services for operational and analytical report delivery. SSIS packages were configured to extract and transform transactional data, SSAS cubes provided dimensional analysis and measures, and SSRS delivered parameterized and scheduled reports to a centralized report catalog.
The implementation integrated explicitly with Microsoft Dynamics CRM 2015 and 2011 and with Navision BI sources, executing data integration flows from BI/Navision to CRM as part of a consolidated data architecture. These integrations supported CRM operational reporting and analytics for sales and service functions, consolidating transactional and master data into the analytic store for downstream reporting and queries.
Governance and delivery were managed through IT project management and agile practices, with a certified SCRUM master coordinating an offshore development team for iterative releases of reports and ETL artifacts. Controls were established within SSRS and SSIS for report lifecycle management, role based access, scheduled processing, and change control to govern production deployments.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2005 | 2005 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2005 | 2005 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Oticon, Inc.
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Apps Being Evaluated by Oticon, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oticon, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oticon, Inc. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Oticon, Inc. Technographics
Oticon, Inc. is a Manufacturing organization based in United States,
with around 3000 employees and annual revenues of $520.0 million.
Oticon, Inc. operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, SAP SuccessFactors Employee Central and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like ERP Financial, Core HR and Analytics and BI.
Oticon, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and SAP.
Oticon, Inc. recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2021, SAP SuccessFactors Employee Central in 2021 and ADP Workforce Now Payroll in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oticon, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oticon, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oticon, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.