Otis Worldwide Corporation
1 Carrier Place,
Farmington, 6032, CT,
United States
Farmington, 6032, CT,
United States
1 860-674-3000
Professional Services
Otis Worldwide Corporation Technographics
Otis Worldwide Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Otis Worldwide Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 68000 Otis Worldwide Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Otis Worldwide Corporation has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2014, Workday HCM for Core HR in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Otis Worldwide Corporation is running and its propensity to invest more and deepen its relationship with Oracle , Workday , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Otis Worldwide Corporation revenues, which have grown to $14.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Otis Worldwide Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Otis Worldwide Corporation Tech Stack and Enterprise Applications
Otis Worldwide Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Otis Worldwide Corporation implemented Oracle JD Edwards EnterpriseOne to support job cost, contract billing and general ledger business functions. The deployment targeted ERP Financial coverage across finance, job costing and related manufacturing accounting workflows.
The implementation focused on JD Edwards Job Cost and contract billing capabilities, with configuration of GL mappings and financial module setups and manufacturing interfaces included in the functional scope. Teams defined data models, set up system configurations and validated integration points and data readiness for site deployments, reflecting real JDE configuration and deployment experience. Functional workflows implemented included job cost accounting, contract billing, invoice generation and validation steps consistent with ERP Financial operations.
Project delivery coordinated requirements and builds with global Otis locations and an outsourced development partner L&T / IBM, and managed internal and external offshore functional development teams. Workstreams included auditing final data conversions for JDE deployments to new locations, performing go-live readiness audits, demoing the JDE functional solution to new and existing sites and establishing regression test scripts with OATS. The team collaborated with the UPK team to create user training and supported functional testing and validation of development deliveries.
Governance centered on a JDE Job Cost Solutions Architect who owned and governed the overall Job Cost solution, reviewed and approved functional and technical specifications and directed debugging and data flow investigations. The role managed projects to ensure design, delivery and support met Otis business requirements, proactively identified issue trends and coordinated resolutions. Responsibilities also included leading functional evaluations for improvements or upgrades and coordinating acceptance testing across business sites.
|
Otis Worldwide Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Otis Worldwide Corporation implemented Workday HCM as its Core HR system of record. Workday HCM was provisioned as a $130MM HR system used by approximately 180K global employees and established a centralized Core HR foundation for field and corporate HR operations.
The implementation focused on core HR transactional processing, compensation and total rewards configuration, executive compensation workflows, performance review and succession planning processes, and payroll control logic. Workday HCM was configured to support talent management and employee development workflows alongside standard employee lifecycle events, enabling standardized future dated termination controls to prevent overpayments.
Operational integration included case management and transactional support workflows tied to ServiceNow, where the transactional team maintained an 85% SLA for closed cases. The Workday HCM deployment covered field union hourly and salaried employee populations in the United States and Canada, with a dedicated transactional team of six providing day to day system administration and case resolution.
Governance and process changes included creation of standard operating procedures, metrics dashboards, and performance monitoring tools to support ongoing service levels. The program also centralized trackers and processes to manage the COVID-19 furlough program for over 800 employees, led resolution of a longstanding field taxation issue, and delivered a future dated termination overpayment report that enabled payroll adjustments and saved the company tens of thousands of dollars each year.
|
|
|
|
|
Employee Recognition and Rewards Management | HCM |
|
2019 | 2019 |
|
|
|
|
|
HR Service Delivery | HCM |
|
2019 | 2019 |
|
|
|
|
|
HR Service Delivery | HCM |
|
2018 | 2018 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Onboarding | HCM |
|
2018 | 2018 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2018 | 2018 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2018 | 2018 |
|
|
|
|
|
Talent Management | HCM |
|
2019 | 2019 |
|
Otis Worldwide Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Otis Worldwide Corporation deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is surfaced on Otis's website to enable browser join and event access for external stakeholders, delivering real time video and audio conferencing, screen sharing, session recording, and webinar audience controls. The implementation positions Cisco Webex Meetings as an external facing conferencing channel for customer and partner engagement via web entry points.
The deployment uses a cloud hosted SaaS model and supports browser and native client endpoints to accommodate remote collaboration and field interactions. Centralized administration through the Cisco Webex management console governs meeting policies, user provisioning, and access controls, while built in scheduling and join workflows are exposed on the Otis website. Cisco Webex Meetings, Audio Video and Web Conferencing, aligns with standard enterprise conferencing workflows for meetings, webinars, and recorded session distribution.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Otis Worldwide Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
Otis Worldwide Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
Otis Worldwide Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2023 | 2023 |
|
|
|
|
|
IT Service Management | ITSM |
|
2023 | 2023 |
|
Otis Worldwide Corporation PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2023 | 2023 |
|
Otis Worldwide Corporation TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
Otis Worldwide Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Otis Worldwide Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2011 | 2011 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2011 | 2011 |
|
IT Decision Makers and Key Stakeholders at Otis Worldwide Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President, HR, Americas | VP | HR | |
|
|
|
HR Director, World Headquarters | Director | HR | |
|
|
|
Vice President, HR Operations & Technology | VP | HR | |
|
|
|
Executive Vice President and Chief People Officer, Otis Worldwide Corporation | CXO | HR | |
|
|
|
Director, Human Resources | Director | HR | |
|
|
|
HR Technology Senior Director | Director | HR | |
|
|
|
Senior Manager, HR Reporting & Analytics | Manager | HR | |
|
Apps Being Evaluated by Otis Worldwide Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Otis Worldwide Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Otis Worldwide Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Otis Worldwide Corporation Technographics
Otis Worldwide Corporation is a Professional Services organization based in United States,
with around 68000 employees and annual revenues of $14.30 billion.
Otis Worldwide Corporation operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, Workday HCM and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Otis Worldwide Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Cisco Systems.
Otis Worldwide Corporation recently adopted applications including
6sense Account Engagement Platform in 2023, Microsoft Clarity in 2023 and Datadog APM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Otis Worldwide Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Otis Worldwide Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Otis Worldwide Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.