AI Buyer Insights:

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

Otterbein SeniorLife
Location
3855 Lower Market Street, Suite 300,
Lebanon, 45036, OH,
United States
Website
https://www.otterbein.org/
Phone
1 513-932-2020
Artw industry
Healthcare
Employee
Revenue

Otterbein SeniorLife Technographics

Otterbein SeniorLife Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Otterbein SeniorLife and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Otterbein SeniorLife employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Otterbein SeniorLife has purchased the following applications: AvidInvoice for AP Automation in 2020, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Hubspot Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Otterbein SeniorLife is running and its propensity to invest more and deepen its relationship with AvidXchange , Microsoft , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Otterbein SeniorLife revenues, which have grown to $228.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Otterbein SeniorLife intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Otterbein SeniorLife is a health and human service ministry, serving close to 3,000 people, and is related to the East Ohio and West Ohio Conferences of the United Methodist Church. Otterbein’s full-service lifeplan communities in western and northern Ohio are located in Lebanon, St. Marys, Cridersville, Pemberville, and on the Marblehead Peninsula on Lake Erie, as well as our Franklin location in Indiana. Otterbein's nine SeniorLife Neighborhoods, known for exceptional skilled nursing care and rehabilitation in Ohio, are located in Perrysburg, Monclova, Middletown, Maineville, Springboro, New Albany, Gahanna, Loveland, and Batavia. Otterbein Home Health provides services to independent living residents, as well as individuals in the larger community.

Otterbein SeniorLife Tech Stack and Enterprise Applications

Otterbein SeniorLife ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AvidXchange Legacy AvidInvoice AP Automation ERP n/a 2020 2020
In 2020, Otterbein SeniorLife implemented AvidInvoice for AP Automation to centralize accounts payable processing within its Business Office. The AvidInvoice deployment was adopted by the Business Office Manager at the Batavia, OH site and became the primary tool for coding and approving facility invoices across the organization. The implementation emphasis was on invoice capture, invoice coding and approval workflows, and handling credit card expense coding for a small house. AvidInvoice was used to enforce coding standards and approval routing for facility payables, aligning with day to day finance operations and the Business Office responsibility for resident financial controls. Operational coverage included the Business Office and finance functions supporting one small house and resident trust account oversight, with the Business Office Manager maintaining invoice approvals and coding responsibilities. Payroll continued to be processed bi weekly in UKG Ultipro, while invoice processing and AP Automation activities were consolidated in AvidInvoice to support consistent accounts payable execution. Governance centered on centralized invoice approval and coding ownership within the Business Office, with workflows established for coding facility invoices and recording small house credit card expenses. AvidInvoice AP Automation was positioned as the system of record for invoice approval processes, supporting finance controls and daily payable operations.
ERP Financial ERP 2012 2012
Payment Processing ERP 2014 2014
Otterbein SeniorLife HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCIMS Legacy iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2014 2014
In 2014, Otterbein SeniorLife deployed iCIMS Recruit Applicant Tracking System as its Applicant Tracking System. The implementation provisions iCIMS Recruit as the public careers portal embedded on Otterbein SeniorLife web pages, providing job requisition publication, candidate application intake, and centralized applicant tracking for the organization’s talent acquisition function. Otterbein SeniorLife configured iCIMS Recruit Applicant Tracking System to manage core recruitment workflows including job posting management, candidate screening and resume parsing, and hiring pipeline tracking. The deployment integrates the careers subdomain with the iCIMS Recruit career site to capture applications directly on the website and to serve recruiting teams across HR and clinical staffing functions, while governance centralized around ATS-driven application handling and candidate record retention within the iCIMS platform.
Applicant Tracking System HCM 2020 2020
Payroll HCM 2020 2020
Time and Attendance HCM 2013 2013
Otterbein SeniorLife AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Otterbein SeniorLife implemented Hubspot Live Chat on its public website, deploying HubSpot Conversations as the embedded chat interface. The Hubspot Live Chat implementation is positioned in the Chatbots and Conversational AI category to support inbound website engagement for prospective residents, family members, and referral inquiries. Configuration focused on conversational workflows and contact capture, with automated initial greetings and scripted reply templates to triage requests. The deployment included live agent handoff and shared team inboxes to preserve session transcripts and ensure continuity of response across shifts. Operational scope centers on the public-facing website and engagement workflows that support marketing, admissions intake, and community outreach. Governance was structured around centralized conversation management and playbook driven responses administered by marketing and access teams to standardize handling of website inquiries.
Otterbein SeniorLife Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Otterbein SeniorLife CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2021 2021
CRM CRM 2018 2018
Customer Experience CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Marketing Automation CRM 2021 2021
Otterbein SeniorLife PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2016 2016
Otterbein SeniorLife IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Otterbein SeniorLife CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Otterbein SeniorLife

First Name Last Name Title Function Department Email Phone
Assistant VP Finance/Controller VP Finance
Treasurer and CFO CXO Finance
Director Operations Director Operations
Executive Director Director Operations
Show All Contacts

Apps Being Evaluated by Otterbein SeniorLife Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Otterbein SeniorLife IT executives and key decision makers. This section highlights Otterbein SeniorLife's latest recorded technology evaluations, including Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2025-02-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Otterbein SeniorLife digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-02-06 Otterbein SeniorLife Evaluated Microsoft Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP
FAQ - APPS RUN THE WORLD Otterbein SeniorLife Technographics
Otterbein SeniorLife is a Healthcare organization based in United States, with around 900 employees and annual revenues of $228.0 million.
Otterbein SeniorLife operates a diverse technology stack with applications such as AvidInvoice, iCIMS Recruit Applicant Tracking System and Hubspot Live Chat, covering areas like AP Automation, Applicant Tracking System and Chatbots and Conversational AI.
Otterbein SeniorLife has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as AvidXchange, iCIMS and HubSpot.
Otterbein SeniorLife recently adopted applications including Invoca Call Tracking in 2021, Hubspot Marketing Automation in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Otterbein SeniorLife’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Otterbein SeniorLife’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Otterbein SeniorLife technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.