AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

PAC International Tech Stack and Enterprise Applications

PAC International AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
My Live Chat Legacy My Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, PAC International implemented My Live Chat on its public website. PAC International uses My Live Chat, a Chatbots and Conversational AI solution, to enable real-time visitor engagement and to support customer support and sales functions through a conversational UI. The deployment is a web-embedded chat widget providing a visitor-facing chat interface, real-time agent sessions, session transcripts, and basic automated responses and canned replies consistent with Chatbots and Conversational AI capabilities. Configuration and administration are managed by a small internal team, and the solution is instrumented across customer-facing pages to capture live inquiries and maintain chat session records.
PAC International Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, PAC International implemented Microsoft 365 to provide Collaboration capabilities across its small business operations. The implementation is a cloud hosted Microsoft 365 tenant provisioned to support core Collaboration functions, focused on email, meetings, and document collaboration for a compact team structure. The Microsoft 365 rollout leverages standard Collaboration modules including Exchange Online, Microsoft Teams, SharePoint, and OneDrive to enable messaging, meetings, and content management workflows. Tenant level administration is indicated with centralized user provisioning and basic governance controls appropriate for a 10 person organization, and public website source references confirm Microsoft 365 assets are in use on the company website.
PAC International CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Invoca Legacy Invoca Call Tracking Call Tracking and Recording CRM n/a 2020 2020
In 2020 PAC International deployed Invoca Call Tracking on its website. PAC International implemented Invoca Call Tracking to enable Call Tracking and Recording, instrumenting web-to-call attribution and inbound phone analytics for its retail operations. The implementation centered on embedding Invoca Call Tracking scripts and provisioning trackable phone numbers on the corporate site, leveraging call tracking and recording capabilities and call analytics modules typical of the Call Tracking and Recording category. Operational coverage focused on marketing and customer engagement functions, with configuration and governance oriented toward attributing calls to digital touchpoints, recording inbound conversations for quality review, and updating call handling and lead routing workflows for a small retail organization.
CRM CRM 2004 2004
Tag Management CRM 2020 2020
PAC International IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at PAC International

First Name Last Name Title Function Department Email Phone
President CXO Finance
VP Operations VP Operations
National Sales and Technical Manager Manager Sales

Apps Being Evaluated by PAC International Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PAC International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PAC International digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PAC International Technographics
PAC International is a Retail organization based in United States, with around 10 employees and annual revenues of $1.0 million.
PAC International operates a diverse technology stack with applications such as My Live Chat, Microsoft 365 and Invoca Call Tracking, covering areas like Chatbots and Conversational AI, Collaboration and Call Tracking and Recording.
PAC International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as My Live Chat, Microsoft and Invoca.
PAC International recently adopted applications including Invoca Call Tracking in 2020, Adobe Launch in 2020 and Microsoft 365 in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PAC International’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates PAC International’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PAC International technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.