San Luis Obispo, 93401, CA,
United States
Pacific Eye Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacific Eye and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Pacific Eye employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pacific Eye has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Crystal PM for Medical Practice Management in 2018, New Relic APM for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacific Eye is running and its propensity to invest more and deepen its relationship with Intuit , Crystal PM , Tebra Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacific Eye revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacific Eye intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012 Pacific Eye implemented Intuit Quickbooks Enterprise as its ERP Financial system to manage core accounting, with a specific focus on accounts payable operations across the organization. The deployment anchored A/P and general ledger activities for eight clinical locations and three departmental cost centers, establishing a single financial application as the authoritative transactional system.
Implementation work centered on configuring accounts payable workflows, chart of accounts structure and departmental tracking consistent with ERP Financial best practices, using class or sub-account structures to segregate transactions by site and department. Configuration emphasized vendor management, check processing and month end posting routines within Intuit Quickbooks Enterprise, while maintaining a company file architecture sized for a 60 person healthcare practice.
Operationally the finance team retained decentralized responsibility, with staff independently managing A/P for each location and department. Microsoft Word and Microsoft Excel were used alongside Intuit Quickbooks Enterprise for documentation and ad hoc reporting, relying on manual exports and spreadsheet reconciliation to supplement the application for forms, vendor correspondence and supplemental financial schedules.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crystal PM | Legacy | Crystal PM | Medical Practice Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Pacific Eye implemented Crystal PM for Medical Practice Management to support patient intake, scheduling and billing business functions. Crystal PM was used across the Bend, Oregon clinic from December 2018 to October 2020 to centralize front desk and back office operations for the specialty eye practice.
Crystal PM was configured to support patient creation and intake workflows, including entering data from check-in forms, importing online forms, and performing insurance verification prior to exams. Functional capabilities implemented included appointment scheduling, billing out patients, document management for scanned patient charts, fax and email communications, and inventory and supply order tracking for contact lenses. Clinical pretest devices including an Autorefractor, Non-Contact Tonometer, Oculus Visual Field and Maestro 2 OCT were part of the daily workflow, with pretest results entered into Crystal EMR while Crystal PM handled scheduling and financial transactions.
Operational governance emphasized front desk and technician procedures, training of new OD technicians on administrative and clinical workflows, and embedding daily tasks such as phone scheduling, chart scanning and claims preparation into the Crystal PM driven processes. Crystal PM functioned as the practice management hub, aligning patient intake, scheduling and billing workflows with clinical pretest activities and office document management.
|
|
|
|
|
Medical Practice Management | ERP Services and Operations |
|
2019 | 2019 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019 Pacific Eye implemented New Relic APM as its Application Performance Management solution to instrument and monitor its public website. New Relic APM was embedded into the site to capture application-level telemetry including transaction traces, response times, error rates and throughput for the patient-facing web properties. The Pacific Eye New Relic APM Application Performance Management deployment provides continuous visibility into web application behavior.
The implementation emphasized server-side instrumentation and real-time performance dashboards, with configuration for distributed tracing, error profiling, and alerting workflows typical for Application Performance Management. Operational scope was confined to the company website and associated web application stack, and monitoring ownership aligned with the internal web operations and IT function. Governance relied on centralized dashboards and alert routing to surface regressions during releases, formalizing monitoring as part of web operations and release procedures.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||