Salt Lake City, 84104, UT,
United States
Packsize Technographics
Packsize Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Packsize and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Packsize employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Packsize has purchased the following applications: Gallup Q12 for Employee Engagement in 2016, Demandbase ABX Cloud for Account Based Marketing in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Packsize is running and its propensity to invest more and deepen its relationship with Gallup , ClearCompany , Demandbase or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Packsize revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Packsize intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Packsize Tech Stack and Enterprise Applications
Packsize HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2016 | 2016 |
In 2016, Packsize implemented Gallup Q12 to formalize Employee Engagement measurement and to anchor a suite of talent management initiatives. The implementation was driven from the Director of Learning and Development reporting to the CFO, supported by a five person talent management team, and coordinated with global HR leadership to align engagement work with leadership development, performance management, and development planning.
Gallup Q12 was used as the primary engagement survey instrument and was embedded into leadership development programming, including engagement plans and targeted initiatives for emerging and current leaders. The implementation linked Gallup Q12 survey outputs to competency management workflows, supporting development plans and a 9 box succession framework, and informed advanced leadership courses in project management, change management, and organizational effectiveness.
Operationally the Gallup Q12 deployment intersected with Packsize University, the companys global learning management system, and with new hire onboarding processes that included 90 day ramp plans. Engagement insights were surfaced to business leaders and used to prioritize learning interventions, monthly company webinars called Power Hour, and executive Lunch N Learns, extending Gallup Q12 influence across HR, learning, and leadership functions.
Governance for Gallup Q12 was centralized under talent management and aligned with the global performance management system to ensure goal alignment and leader assessment of team members. The broader programmatic investments included the Packsize University LMS which reduced training expense by 50 percent, and a competency platform to support career pathing and high potential identification, demonstrating tightly coupled engagement measurement, learning orchestration, and performance governance.
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Onboarding | HCM |
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2023 | 2023 |
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Packsize CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Demandbase | Legacy | Demandbase ABX Cloud | Account Based Marketing | CRM | n/a | 2021 | 2021 |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Packsize AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Packsize implemented Drift AI Chatbot on its public website. Packsize deployed Drift AI Chatbot as a Chatbots and Conversational AI solution to manage conversational lead capture, qualification workflows, intent detection, and live agent handoffs, aligning the application with marketing and early-stage sales engagement use cases.
The deployment uses an embedded web widget architecture, instrumenting conversational scripts and bot orchestration across product and contact pages. Operational coverage emphasizes marketing, online sales, and customer support touchpoints, with governance routed through digital channels and marketing operations for message templates, escalation rules, and continuous training of conversational intents. Drift AI Chatbot is positioned to support Packsize business functions in marketing, sales, and customer service under the Chatbots and Conversational AI category.
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Packsize Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Packsize Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Packsize Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Packsize ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Packsize PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Packsize IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Packsize CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Packsize
Apps Being Evaluated by Packsize Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-10-04 | Packsize | Evaluated | SAP | SAP Product Lifecycle Management | Product Lifecycle Management | PLM and Engineering |
| 2024-08-15 | Packsize | Evaluated | PayScale | Payscale Payfactors | Compensation Management | HCM |