New Delhi, 110044,
India
Panacea Biotec Technographics
Panacea Biotec Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Panacea Biotec and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2473 Panacea Biotec employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Panacea Biotec has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2022, Amazon EC2 for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Panacea Biotec is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Panacea Biotec revenues, which have grown to $92.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Panacea Biotec intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Panacea Biotec Tech Stack and Enterprise Applications
Panacea Biotec AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Panacea Biotec implemented Tawk.to on its corporate website. The deployment uses the Tawk.to chat widget, classified under Chatbots and Conversational AI, to provide conversational engagement on public web pages. Panacea Biotec is an India based life sciences company with about 2473 employees, and this implementation aligns with web based customer support and lead capture objectives.
Configuration centers on standard web embedded conversational capabilities such as real time messaging, canned responses, offline message capture, and visitor session monitoring provided by Tawk.to. The implementation is expected to leverage a JavaScript site embed for client side instrumentation and the Tawk.to admin console for agent configuration, routing settings, and message template management. These functional modules position Tawk.to as part of Panacea Biotec's customer engagement tooling within the Chatbots and Conversational AI category.
Operational coverage is focused on website facing customer support and commercial engagement workflows, enabling agents to handle inbound inquiries and record offline messages for follow up. Governance and workflow controls are managed through the Tawk.to console with availability scheduling, agent assignment and escalation or handoff settings configured to align with existing support and sales procedures. The deployment is limited to the company website presence and uses Tawk.to as the site level conversational interface.
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Panacea Biotec Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Panacea Biotec implemented Microsoft 365 as its enterprise Collaboration platform. The deployment of Microsoft 365 is visible in the company web footprint, indicating the application is used in web-facing collaboration and productivity workflows at Panacea Biotec.
The Microsoft 365 implementation centered on core collaboration and productivity capabilities, including hosted email and calendaring, Microsoft Teams for real-time communication, SharePoint for intranet and document collaboration, OneDrive for personal file sync, and the Office productivity suite. Configuration work emphasized information governance controls and role based access to align with regulated life sciences documentation practices. Identity and access controls were configured to manage user and group provisioning and to provide single sign on and conditional access for the Microsoft 365 environment. The implementation narrative positions Microsoft 365 as the primary Collaboration application supporting Panacea Biotec business functions for internal communications and document lifecycle management.
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Collaboration | Collaboration |
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2022 | 2022 |
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Panacea Biotec IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
In 2022, Panacea Biotec implemented Amazon EC2 as part of its Application Hosting and Computing Services. The deployment is used to host the company website, leveraging Amazon EC2 virtual instances to provide the primary compute layer for web-facing workloads.
Amazon EC2 provides provisioned virtual compute for the website, including instance image management, operating system level control, and capacity sizing consistent with Application Hosting and Computing Services practices. The implementation includes standard compute capabilities such as automated instance lifecycle workflows, configuration management, and administrative access controls to support web server fleets.
Operational scope centers on web operations and IT functions, with Amazon EC2 serving as the compute substrate for content delivery and customer-facing web transactions. Governance emphasizes infrastructure lifecycle practices, combining instance configuration standards, access governance, and monitoring to maintain availability and operational security of the web property.
Panacea Biotec uses Amazon EC2 on their website, with Amazon EC2 functioning as the core compute fabric for hosting, deployment orchestration, and operational maintenance within the Application Hosting and Computing Services category.
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Panacea Biotec
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Panacea Biotec Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-09-18 | Panacea Biotec | Evaluated | NECS | NECS entree | Distribution ERP | ERP Services and Operations |